沈阳市乒乓球爱好者参与乒乓球运动的动机研究

采用文献资料法、问卷调查法、数理统计法,对沈阳市乒乓球爱好者的参与动机及满意度进行调查研究,结果显示:沈阳市乒乓球爱好者参与乒乓球运动的主要动机是增进健康,他们对乒乓球场馆的服务态度很满意,对场馆的硬件设施不满意。建议场馆管理者可以通过提升硬件设施、开设不同等级学习班、举办比赛等方式提升场馆自身的竞争力。     

Teaching Well

Abstract

Although they may have trouble admitting it, many teaching faculty and teaching librarians have problems in the classroom. The key works discussed briefly in this article should help faculty realize that their problems are not unique, that others have faced them, and that some have found ways to grapple with, and even overcome them.     

基于心理契约基础上的读者满意管理

随着图书馆技术条件与读者角色的变化,特别是图书馆所处的竞争环境的加剧,图书馆的信息产品、服务的同质化现象日益普遍,图书馆与读者双方已很难通过以非人格化和外在价值发生联系的层面上构建良好关系。因此,探究读者心理状态与其相应行为之间的决定关系,追求读者满意,实现图书馆与读者双赢是图书馆的终极目标。     

图书馆如何正确开展读者满意度调查

读者满意度调查日益成为图书馆的一项基本工作。分析当前读者满意度调查过程中存在的问题,提出正确开展读者满意度调查需遵循的工作程序,以及需要把握的几个关键点。     

Academic Library Websites

Abstract

This article considers two components identified as essential to effective academic library Websites-satisfaction of user needs and adherence to university Website guidelines-and how they sometimes contradict one another. A literature review is provided, followed by results of a survey the author created and distributed that measures a librarian's perception of his/her school's Web-administration scenario. The author concludes with suggestions for balancing university Web guidelines and user satisfaction.     

Uncovering the Evidence: Faculty Perceptions of Distance Library Services

Usage statistics are a regular part of assessment but the lack of context leaves librarians pondering the reasons for fluctuations in use. Through development of an online survey, we examined faculty perceptions, knowledge, and use of distance library services to support online courses. Responses provided much needed context and helped to determine priorities and direction for services. While this survey was a useful marketing tool, results emphasized that the greatest need was for ongoing communication with faculty to increase awareness of services provided.     

高校图书馆员工作满意度评价和分析

本文通过对福州市6所高校图书馆员工的问卷调查,利用统计原理就馆员工作满意度进行简要的评价和分析,并进一步阐述满意度指标评价体系以及各构成要素,对影响员工工作满意度的各因素进行评价和研究。摘要：本文通过对福州市6所高校图书馆员工的问卷调查,利用统计原理就馆员工作满意度进行简要的评价和分析,并进一步阐述满意度指标评价体系以及各构成要素,对影响员工工作满意度的各因素进行评价和研究。