排序方式： 共有36条查询结果，搜索用时 15 毫秒
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对宽容价值的普遍认可与在宽容的定义和范围上的深刻分歧相伴而行,这与人们对宽容的条件了解不明晰有关。差异是宽容存在的情境条件,而否定反应、能力和克制是宽容的定义条件。从行为主体是否对他者有否定反应,宽容与冷漠相区分;从行为主体是否有能力去干涉他者,宽容与默许相区分;从行为主体是否克制去干涉他者,宽容与不宽容相区分;从行为主体是否一种彻底的克制,宽容与宽恕相区分。通过宽容的条件分析,我们得出:宽容是行为主体在差异情境中对于敌对的他者有能力干涉却不干涉的一种克制,是一种介于不宽容与宽恕之间的德性。 相似文献
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This research investigates the impact of using emojis (i.e., the pleading-face emoji) on customer forgiveness in relation to handling complaints on social media. Specifically, this research proposes that perceived firm sincerity and perceived firm empathy play mediating roles in the relationship between emoji use and customer forgiveness. In addition, the research identifies the moderating role of communication style in the proposed relationship. Results of three experimental studies indicated that the presence of the emoji in online complaint handling leads to an increase in perceived firm sincerity, which in turn increases perceived firm empathy and, subsequently, leads to customer forgiveness. The serial mediation effects (use of emojis → perceived firm sincerity → perceived firm empathy → customer forgiveness) were moderated by the service provider’s communication style. Specifically, the serial mediation effect occurs when an informal communication style, but not a formal communication style, is used. Furthermore, no difference exists in the research findings across different service types (hedonic vs. utilitarian). 相似文献
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宽恕是现代社会进步的标志之一,大学生的宽恕水平对社会的影响极大。本研究采用Hearland宽恕量表、自尊量表、一般自我效能感量表和艾森克人格问卷等研究工具对江西省480名学生进行测查。统计结果显示,大学生宽恕心理在性别、年级、是否独生、是否道歉、道歉的接受程度及是否得到安慰等因素上存在显著差异,宽恕与自我效能感、自尊、内外向呈显著正相关,宽恕与精神质、神经质呈显著负相关,神经质和精神质对宽恕有负向预测力,自尊对宽恕有正向预测力。大学生的性别、年级、是否独生、是否道歉、道歉的接受程度及是否得到安慰、自我效能感、自尊、人格等均会影响其宽恕水平。 相似文献
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对《圣经》经文的引用、“犯罪——宽恕”情节模式的效仿以及“迷羊”母题的模写是《大地雅歌》在外在形式上的表现,而对《圣经》文化精神内涵的表现则是小说的内在主题,无论从外在形式还是内在精神来看,《圣经》对范稳小说《大地雅歌》的影响都不容忽视. 相似文献