Analysis of Academic Libraries' Facebook Posts: Text and Data Analytics

This research analyzed a dataset of academic libraries' posts on Facebook. It applied a text and data analytics approach to a dataset collected from the Facebook posts of academic libraries at the top 100 English-speaking universities, as listed by the 2014 Shanghai World University Rankings. The dataset is from a two-year posting history of 18,333 unique posts, 113,621 likes, and 3401 comments. Less than a quarter of the libraries had more than 2000 post-related likes, and only seven received more than 100 comments on their postings. Content analysis identified the most prevalent single word (unigrams), bigrams (two-word sequences), and trigrams (three-word sequences) in high and low engagement content. Semantic analysis identified the semantic categories for posts with high and low engagement. The findings can assist academic libraries in their social media strategies for engagement, marketing, and visibility.     

Relational turbulence and perceptions of partner support during reintegration after military deployment

The transition from deployment to reintegration can be stressful for returning military personnel and at-home partners, and support plays a key role in their ability to transition effectively. We draw on relational turbulence theory to advance predictions about how parameters of the relationship between returning service members and at-home partners predict their perceptions of their partner’s support during the post-deployment transition. We surveyed 235 individuals (117 returning service members, 118 at-home partners) who had experienced the transition within the past 6 months. Findings consistent with the theory indicated that relational turbulence partially mediated the negative associations that relational uncertainty and interference from a partner shared with partner support. Partner uncertainty was a direct negative predictor of partner support as well. We consider how these results extend theory, research, and practice.     

Supportive communication from bystanders of cyberbullying: indirect effects and interactions between source and message characteristics

Cyberbullying is an increasingly common experience that produces psychosocial consequences for targets. Interventions encouraging bystanders to support targets of cyberbullying are limited by a lack of focus on what to communicate. This study considers supportive messages that emphasize emotional comfort, attributions of responsibility, and beliefs that people can change as relevant to this context, and it examines how perceptions of messages differ based on whether support providers have or lack experience with cyberbullying. We extend research on the indirect effects model of supportive communication by randomly assigning participants (N?=?304), who self-identify as targets of cyberbullying, to message and source conditions and assessing their perceptions of messages, providers, and outcomes. Impressions of messages mediate their influence on outcomes, and the experiential similarity of support providers moderates these effects. Certain messages, notably those contending that bullies can change, are less effective when delivered by sources who lack experience with bullying.     

Technological capital: an alternative to the digital divide

This paper identifies individuals’ accumulated history with Information and Communication Technologies (ICTs) as a replacement for the contested and outdated term ‘digital divide.’ We propose that an individual’s ability to benefit from their technological history consists of four factors: awareness, knowledge, access, and technological capacity of the user’s social collective. Together, these factors make up the individual’s level or amount of Technological Capital. The development of this construct was based on empirical research conducted in Soweto, South Africa, and through an analysis of the literature on assessing individuals’ accumulated histories. The concept of technological capital has the potential for application in fields in which ICTs are used for communication, capacity building, and identifying barriers to adoption of new technologies. The use of the concept may have implications for policy decisions, resource allocation, and future research into differences among individuals’ and communities’ ability to benefit from the introduction of new technologies.     

They’re good blogs,Brent: (Mostly) painless branding for information professionals

ABSTRACT

Social media is a powerful tool for building an online presence, but it asks a lot. While it affords plentiful opportunities for professional development and networking, building a professional brand in an online space is not without its drawbacks and risks. By working from a set of actionable principles and benchmarks, users can minimize frustrations and setbacks to build a useful professional presence, all while imbuing the web with the tenets of good information stewardship.     

Creating Better Learners Through Learning Science: A Sample of Methods

This article proposes the incorporation of learning science into the programming and operation of public libraries. Learning science, a multidisciplinary field spanning cognitive science, psychology, neuroscience, economics, anthropology, and linguistics, has identified proven methods for enhancing learning at any age. The article highlights some of the tools and insights that are most relevant to libraries in their role as centers for informal learning.     

社交媒体用户转移行为影响因素模型及实证研究

[目的/意义]探究社交媒体用户转移行为的影响因素,拓宽社交媒体用户行为的研究范围,以期为相关理论研究提供参考,并对社交媒体运营商提高服务质量、增加用户粘性提供借鉴。[方法/过程]基于期望确认理论、沉浸理论以及信息系统成功模型构建理论模型,重点关注社交媒体系统质量、信息质量、服务质量、沉浸体验以及用户社交媒体使用满意度是否会以及会在多大程度上影响用户转移行为。通过问卷调查法获得数据,利用SPSS和AMOS分析软件进行数据的分析和假设的验证。[结果/结论]通过分析可知社交媒体系统质量、信息质量、服务质量以及沉浸体验对用户满意度具有正向影响,而用户满意度负向影响转移行为。     

Investigating married adults’ communal coping with genetic health risk and perceived discrimination

Increased genetic testing in personalized medicine presents unique challenges for couples, including managing disease risk and potential discrimination as a couple. This study investigated couples’ conflicts and support gaps as they coped with perceived genetic discrimination. We also explored the degree to which communal coping was beneficial in reducing support gaps and ultimately stress. Dyadic analysis of married adults (N?=?266, 133 couples), in which one person had the genetic risk for serious illness, showed that perceived discrimination predicted more frequent conflicts about alpha-1 antitrypsin deficiency-related treatment, privacy boundaries, and finances, which, in turn, predicted wider gaps in emotion and esteem support, and greater stress for both spouses. Communal coping predicted lower support gaps for both partners and marginally lower stress.     

高校图书馆社交媒体阅读推广实证研究

文章通过调查问卷分析高校图书馆用户对社交媒体阅读推广的需求和影响因素。研究表明:微信是用户使用频率最高的社交媒体,图书推荐是用户评价度最高的微信阅读推广类型,阅读服务是用户需求度最高的社交媒体阅读推广类型;用户的性别、学科背景和年级对需求存在显著影响。文章建议:建设以微信、微博为主的阅读推广平台,加强社交媒体阅读服务,积极开展推广活动,提供差异化的阅读推广服务,强化社交媒体平台的宣传推广。     

Cultivating communities of care: A qualitative investigation of the communication of support among incarcerated women

In 2014, a female-only detention and re-entry facility was restructured to implement new rehabilitative philosophies rooted in strategies to prepare incarcerated women for successful transition into society. A specialized housing unit called incentive-based housing (IBH) was created within this facility to promote an environment of accountability and responsibility. Here, women are expected to be proactive in seeking and achieving successes through programming, all while offering support to one another. In this study, participant observations and interviews were used to understand how 12 incarcerated women living in IBH communicate support. This qualitative study revealed three forms of support being communicated: (a) accountability, (b) validation, and (c) compassion. This study also revealed forms of communication that complicate support, including (a) drama and (b) rivalry. Communication of support is important to consider as we devise new approaches to rehabilitation within America’s criminal justice system.