Core Journal Lists: Classic Tool,New Relevance

Reviews the historical context of core journal lists, current uses in collection assessment, and existing methodologies for creating lists. Outlines two next generation core list projects developing new methodologies and integrating novel information/data sources to improve precision: a national-level core psychology list and the other a local institutional core list for the interdisciplinary field of urban studies and planning. The paper is based on the authors’ panel presentation at the 2009 ACRL National Conference (Seattle, Washington) titled “Core Journal Lists Re-viewed and Re-imagined.”     

The Faceted Catalog as a Tool for Searching Monographic Series: Usability Study of Lens

This study explored the functionality of the University of Chicago's faceted catalog, Lens, in respect to monographic series. A user study was designed to evaluate the efficiency of Lens in searching for monographic series and also to determine whether controlled series access in the catalog record improves the search results. The results of the study indicate that while Lens could be considered an adequate tool for searching series that are known to be published under the same title, some changes would make it a better search engine for a series that changes series statements from one volume to another.     

Transnational audience reception as a theater of struggle: young Filipino women's reception of Korean television dramas

This study examines the ‘theater of struggle’ in young Filipino women's reception of Korean television dramas in view of the American cultural imperialism that is deeply entrenched in the Philippine society. Mainly anchored on Gramsci's concept of hegemony and Stuart Hall's encoding-decoding theory, the researcher conducted a reception analysis through a textual analysis of selected Korean television comedy-dramas and focus group discussions with young Filipino women in different colleges. The young Filipino women expressed cultural affinity with the culture, storylines, values, and environment in Korean and other Asian television dramas that have invaded the Philippines in the twenty-first century. ‘Negotiation, resistance, and struggle’, in Hall's sense, against both the liberalism in American dramas and the pre-modern themes in local dramas were manifested in the young women's discourses. Consequently, American cultural imperialism in the Philippines was undermined, challenged, and to some extent subverted. The study also looked into the young women's dominant, negotiated, and oppositional readings of the dominant capitalist patriarchal values and ideologies that were embedded in selected Korean dramas. While there were young female participants who subscribed to global capitalist values showing their cooptation within Western cultural hegemonic domains, the young women largely articulated negotiated readings of capitalist values and oppositional readings with regard to the dominant ideology of capitalist patriarchy. In reading the selected Korean dramas reflexively, the young women identified social pathologies of poverty, class inequality, and capitalist patriarchal values and constructed emancipatory discourses with regard to these.     

Dismantling the Reference Collection

In 2008, the University of Louisville’s (UofL) Ekstrom Library printed reference collection numbered almost 30,000 volumes. Copious collecting and sparse weeding built up the collection during the era before the Internet. There had been considerable reluctance to address its more outdated sections due to competing priorities and inertia. A change of leadership as well as the recognition of changing use patterns had lessened the need for such a large collection. In 2011, three librarians began a title-by-title review process that resulted in an 86% reduction of the reference collection by 2014. This article describes that process, summarizes the results, and discusses the benefits and disadvantages of this approach.     

Exploring best practices in public–private partnership (PPP) in e-Government through select Asian case studies

e-Government has emerged as a popular governance reform in recent years, to improve the productivity of the government and quality of services provided by it to various stake-holders. However, e-Government implementation is hampered by certain roadblocks such as lack of financial resources, lack of technical and soft skills, etc. Public–private partnership (PPP) has emerged as a viable model to counter these factors, apart from improving the economic sustainability of e-Government projects. PPP essentially implies sharing of risks and rewards of a venture. Successful implementation of PPP in e-Government requires the adoption of some key best practices, and incorporation of the learning obtained from previous PPP experiences. Four successful “PPP in e-Government” projects, implemented in Asia, are discussed to highlight the best practices and key learning obtained from each project. This is intended to highlight the necessary steps to be taken, especially in an Asian setting, to implement a successful PPP in e-Government.     

Microcomputer Training Issues

No abstract available for this article.     

Chat Reference

Summary

Chat reference is becoming prevalent in academic libraries across the country. This paper details the experience of East Tennessee State University's Sherrod Library when initiating such a service at their institution during the 2001-2002 academic year, which began as a response to the addition of a new online degree program in the state. Software selection, staff training, management issues, and statistical data are presented. Data analyzed includes use patterns, types of questions, and categories of users. The paper details librarians' reactions to providing reference services in this format, including the problems encountered. It also offers suggestions for a more successful implementation.     

Teaching African Studies Bibliography–Information Literacy for 21st Century Scholars

SUMMARY

Indiana University has a long tradition of teaching African studies bibliography. It began in 1964 with Alan Taylor and was taught successively by Jean Meeh Gosebrink, David Easterbrook, Nancy Schmidt, and, for the last four years, by this author. This article discusses developments of the class as they have been implemented over the last four years. In the past, bibliographic tools in African studies disciplines were scarce, and the goal of the class consequently was to introduce the students to those tools. Nowadays, with the proliferation of sources in the field, both in electronic and print formats, the focus of the class has shifted. While various elements of the class have been maintained, the course now has several new elements, primarily in the form of discussion sessions based on the reading of articles and other sources. The focus of the class is no longer on how to find scarce, hidden materials, but rather to develop strategies and techniques to find a wide variety of materials ranging from print sources to oral accounts in libraries worldwide.     

Evaluating Virtual Reference from the Users’ Perspective

Abstract

This article discusses the evaluation of virtual reference services from the user perspective. It is one outcome of a long-term research project, The Library Visit Study, which has been conducted in three phases at the University of Western Ontario for more than a decade. These studies have identified the need for, and essential components of, reference interviews and good reference behaviors. The third phase of this research focuses on the factors that make a difference to the users’ satisfaction with their virtual reference experience and whether these are the same or different from the ones we identified as important in face-to-face reference. An examination of user accounts of virtual reference transactions indicates that the reference interview has almost disappeared. Among the reasons identified for staff failure to conduct reference interviews in the virtual environment are: the nature of written vs. spoken interaction; the librarian's perceived need to respond quickly in this environment; and the rudimentary nature of the forms used in e-mail reference. The article includes a list of behaviors that users identified as either helpful or unhelpful and concludes with some implications of the research for good virtual reference service.