Assessing Library Customer Interactions and Staff Satisfaction

In 2016, two service departments–the office of information technology (OIT) and the academic resource center (ARC) at the college–physically relocated into the library. To ensure consistent customer service and staffing for the ARC, OIT, and library, the departments collaborated to discuss the implications for their new shared space. They decided to use a common online customer service form in Qualtrics to track and assess library customer interactions and staff satisfaction.     

文献计量工具与科技论文、科技期刊评价研究

文献计量学的理论研究及其实际应用都迫切需要开展文献计量工具和手段现代化的研究。本文在对《中国科技论文与引文数据库》等几个库进行简单评价的基础上,提出以国家科技部及有关主管部门出面组织调控,多快好省地建立以该库为核心的、更科学、更权威、多功能及整体化的科技论文、科技期刊评价系统的建议,并对完善指标体系、筛选评判方法及加强计算机辅助分析软件研究等进行了探讨。     

基于三维政策工具框架的我国校园网球政策研究

基于政策工具理论,运用治理层次学说和校园网球政策相关维度构建三维立体分析框架,采用文献资料法、文本分析法等,对我国9份国家级及地方级政府颁布的校园网球政策文本进行量化分析。研究发现:X维度上,操作层工具使用"泛滥","学校"和"信息发布"工具频现,政府"强制性"倾向严重;战术层工具使用相对"干旱",偏向使用"规定",不利于多元主体参与;战略层工具使用"缺席",激励作用有限。Y维度上,推广层面使用过溢,侧重场地规划和师资培养;教学层面重视程度远不及竞赛层面,存在顾此失彼之患;宣传层面和荣誉层面比例缺失,未受到足够关注。Z维度上,全国市级执行单位对校园网球政策响应度有待加强;"上海市"和"深圳市"未充分发挥自身核心经济优势。并在此基础上提出参考性建议。     

A comparative evaluation of three point-of-care tools by registered nurses

Objective:This study compared three point-of-care tools (PoCTs) to determine which PoCT was rated highest based on key features and characteristics by registered nurses.Methods:The PoCTs reviewed were Nursing Reference Center Plus, ClinicalKey for Nursing, and UpToDate. Nurses were asked to use each PoCT to answer three clinical questions and then rate their experience based on the following areas: currency, relevancy, layout, navigation, labeling, and use of filters. They were also asked to indicate their familiarity with each PoCT, their overall opinions, and demographic information.Results:Seventy-six nurses completed the entire survey. Ratings of PoCTs did not differ by participant characteristics. Participants were most familiar with UpToDate, and average ratings were similar across all three PoCTs. Answers to open-ended questions suggested that nurses'' experiences searching and locating relevant information to address clinical questions varied and that brand recognition might have impacted preference.Discussion:None of the PoCTs was significantly preferred over the others, nor received high ratings, which suggests that organizations need to survey their nurses to determine which PoCT is preferred by their staff. Findings also suggest that institutional priorities can guide the decision whether a library should license multiple PoCTs, nursing, and/or non-nursing specific PoCTs. Research is needed to understand how PoCTs could better meet the information needs of registered nurses. Librarians should learn more about what types of information nurses are seeking and explore opportunities to educate nurses on how to better utilize PoCTs for their practice.     

远程教育：一个开放的新纪元——透视美国远程教育2013年会

美国远程教育学会USDLA于2013年4月在密苏里州圣路易斯市召开了2013年会,会议主题为远程教育：一个开放的新纪元。通过介绍了美国远程教育、远程教育学会及该年会概况,并重点对本次会议内容进行了系统地分析．包括网络课程建设、教师能力与发展、远程教育有效管理、质量保证和远程教育中的相关技术与工具等方面内容,呈现出美国远程教育的未来趋向,并给出启示。以期能够对国内远程教育领域的相关研究提供思路和指导．促进中国远程教育的发展。     

南水北调中线水源地出土冷兵器工具之源流考

从体育人类学的角度来看,中国古代兵器与工具的发展与演变同步于体育运动的进化与发展,同人类社会历史一样悠久.历时半个世纪的发现、发掘,对南水北调中线水源地丹江口水库及周边地区,一山一水出土的文物资料,包括工具与兵器,进行考查、研究,浓缩和反映了中国社会发展的唯物主义历史,揭示了兵器同中国武术拳械有着直接的渊源关系.从旧、新石器时代到青铜时代、铁器时代,可以清晰地找到源流及其发展,演化的历史脉络.     

From Horse-Drawn Wagon to Hot Rod: The University of California's Digital Image Service Experience

SUMMARY

This article proposes that a viable approach archivists might consider to meet increasing demands for access to digital images with functional presentation tools is to develop a reciprocal partnership with a digital library. The University of California's experience with the federation of licensed and UC-owned digital image collections is summarized to illuminate core issues related to collection development, system functionality, and patron usability. The resulting UC Image Service is then examined against a backdrop of comparable digital imaging projects with reflections on strategies and intersections. The range of business models and approaches to digital image collection access and developing image management and presentation tools highlight the unprecedented opportunities digital technology provides for moving archives towards an integrated environment through collaborative action.     

移动阅读工具对用户体验的影响因素研究

[目的/意义]移动阅读已成为全民阅读的主流趋势，移动环境下用户如何利用阅读工具提升自身阅读体验对推进移动阅读服务质量具有重要意义。[方法/过程]针对10名典型用户进行半结构化访谈，在收集大量访谈资料的基础上，利用质性研究方法扎根理论对访谈资料进行分析和归纳以提炼因素，并分析因素间的路径关系。[结果/结论]本研究最终归纳出5个主范畴，即感知物理示能性、社会性价值、情感满足、内部组织环境、阅读价值认知，以此为依据建构影响因素与作用路径理论模型。研究结果对提高移动用户的阅读体验具有积极的实践价值，以帮助从用户体验视角深化移动阅读服务的未来构建方向，并为媒体运营商在资源组织和服务更新上提出一定借鉴。     

基于TAM模型的网络协作交流工具接受行为研究

合理接受网络协作交流工具,能提高师生交互效果,促进协作效率。为探讨网络协作学习中影响学习者接受交流工具的主要因素,本文根据技术接受模型(TAM)理论,提出了基于TAM的协作交流工具接受行为模型,并对理论模型和研究假设进行了分析。研究结果表明,技术特征、任务特征和个体差异显著影响个体的感知有用性和感知易用性;学习环境显著影响个体的感知有用性和接受行为,感知有用性和感知易用性显著影响接受意愿,而接受意愿又对接受行为有显著影响。研究结果从实证角度对协作交流工具接受行为模型提供了支持,也为优化协作学习设计提供了依据。     

Implementation and outcomes of online self and peer assessment on group based honours research projects

Honours research projects in the School of Civil, Environmental and Mining Engineering at the University of Adelaide are run with small groups of students working with an academic supervisor in a chosen area for one year. The research project is mainly self-directed study, which makes it very difficult to fairly assess the contribution of individual students to a group-based research project. Until recently, a paper-based method of self and peer assessment (SPA) for the honours research projects was used to assess the projects. This was unsatisfactory for both students and academic staff, who found that the same mark was often awarded by the peers to each student without feedback. In 2010, therefore, an online SPA tool, SPARK, together with a set of newly developed assessment criteria, were used for SPA by the honours students. The new SPA criteria are based on teamwork and research skills, and the new rating scales reflect standard academic grades. Surveys of the students confirmed that they found the criteria and scales much more suitable for the assessment of group work and design projects.