基于用户体验的数字图书馆网站现状调查与分析

首先在借鉴现有成果的基础上,设计了基于用户体验的数字图书馆网站现状调查问卷;然后,采用方便抽样的方式对数字图书馆用户进行了调查,并从界面设计、系统功能、用户服务、信息安全等方面对调查数据进行了较为系统的分析;最后,提出了数字图书馆网站优化的策略,如界面设计优化、系统功能优化、用户服务优化以及信息安全优化等。     

社会化阅读视角下阅读推广用户满意度影响因素研究

本研究利用质性研究方法,从原始访谈资料中概括总结社会化阅读视角下阅读推广用户满意度的影响因素,得出阅读效率、阅读社交性、阅读注定性3个范畴,并以之为变量构建公共图书馆阅读推广用户满意度影响因素模型;利用实证研究方法,运用结构方程分析了阅读效率、阅读社交性、阅读注定性对用户满意度的影响效果。通过定性与定量方法结合的研究过程及结果,对公共图书馆阅读推广工作的发展提出了建设性意见。     

用结构方程模型构建图书馆读者满意度评价指标体系

以采集的图书馆读者满意度调查数据为基础,利用结构方程模型技术对主观建构的图书馆读者满意度指标体系进行评估,并通过拟合出来的因子负荷来分配指标体系维度以及指标的权重,最终对图书馆读者满意度指数做出定量评价。     

一种电子商务中买卖双方交易匹配的决策方法

针对电子商务中买卖双方交易匹配问题,文章将主体给出的多粒度语言评价信息转化成三角模糊数形式,运用逼近理想解法计算主体综合评价与理想评价的相对贴近度,并以其表示匹配主体的满意度。构建综合考虑匹配主体满意度一致性和最大化的优化模型,求解该模型获得匹配结果。通过实例说明所提方法的可行性和有效性。     

知识型人才组织支持感、职业承诺和职业成功的关系

通过对149名知识型人才的调查,探讨组织支持感与职业承诺、职业满意之间的关系。结果表明:职业承诺由四个维度(情感承诺、持续承诺、职业动力和职业忠诚)构成;组织支持感对职业承诺不同维度存在不同的影响;职业承诺可以预测职业满意度(职业成功)。     

搜索引擎网站用户忠诚度影响因素的研究模型

在前人相关研究的基础上,提出了一个搜索引擎网站用户忠诚度影响因素的研究模型,分析了搜索引擎网站用户忠诚度影响因素主要包括可用性、知名度、信任、满意度和信息检索模型评价等,此外,用户对搜索引擎的熟悉度对用户的信息获取行为也起到了重要的作用。     

Identifying the combinations of motivations and emotions for creating satisfied users in SNSs: An fsQCA approach

Social Networking Sites (SNSs) play an important role in our daily lives and the number of their users increases regularly. To understand how users can be satisfied in the complex digital environment of SNSs, this study examines how motivations and emotions combine with each other to explain high satisfaction. Users’ motivations comprise four attributes, entertainment, information, social-psychological, and convenience. Emotions are divided into their two main categories, that is positive and negative emotions. We draw on complexity and configuration theories, present a conceptual model along with propositions and perform a fuzzy-set qualitative comparative analysis (fsQCA). Through an empirically study with 582 SNSs users, we present eight combinations (configurations) of motivations and emotions that lead to high satisfaction, which highlight the role of high convenience, followed by entertainment and information motivations in being satisfied with SNSs. High satisfaction can be achieved both when positive and negative emotions are high and low, depending on how they combine users’ motivations. None of the factors are indispensable to explain high satisfaction on their own, instead they are insufficient but necessary parts of the causal combinations that explain high satisfaction. This study contributes in SNSs literature by extending current knowledge on how motivations and emotions combine to increase satisfaction, and by identifying specific patterns of users for whom these factors are important and influence greatly their satisfaction.     

Digitally transforming work styles in an era of infectious disease

As a new perspective in this era of infectious disease confronting humanity (that cannot be avoided), and in light of research done to date, this article identifies the importance of exploratory research on the business and social impacts of “collaboration systems” which include video conferencing tools - important IT applications for companies. The article proposes analysis integrating four research streams on the digital transformation of work styles through collaboration systems.     

Managing research and innovation networks: Evidence from a government sponsored cross-industry program

Important innovations are increasingly produced based on research engagement and fertilization across industries. However, we know little about the challenges associated with managing innovation networks in specific contexts that involves researchers in cross-industry collaboration. Against this backdrop, we draw on theory on design and orchestration of innovation networks to analyze a large-scale government sponsored program, “ProcessIT Innovations” that was designed to increase competitiveness and accelerate economic growth in Northern Sweden. The program was initiated and led by firms from the traditionally strong local process industry and engaged local researchers and firms from the emerging IT industry. Based on our analyses, we offer two contributions. First, we provide a detailed analysis of the challenges related to configuration of the network, orchestration of partnerships between participants, and facilitation of innovation in dedicated development projects. Second, we propose a model of managing research and innovation networks through fertilization across industries and between firms and research institutions.     

中国IT服务外包企业成长机理的案例研究

与跨国IT公司合作,进行行业内知识学习和跨行业知识溢出是我国IT服务外包企业快速成长的必由之路.本文在综述知识转移过程、环境及影响因素的基础上,分析我国IT服务外包企业的知识学习和知识溢出过程,研究专业化软件开发-集成化产品-与流程结合的行业化解决方案-国际化服务交付中的知识转移特征,得出我国IT服务外包企业的成长机理模型.