Connecting to Students

Abstract

Binghamton University Libraries implemented an IM reference service using the Trillian client to monitor multiple IM accounts at two distinct reference service points. This paper addresses the process and practical considerations of implementing the service including selection of the appropriate software, creation of IM accounts for each service, development of a staffing schedule, and training of reference staff. Also included is an outline of future plans for improving IM services for students and academic library users.     

Connecting with AIM

Abstract

Launching virtual chat reference services at Boatwright Library at the University of Richmond has been an interesting challenge of “trial and error” over the years. After trying several different software programs and staffing options, librarians have finally found a niche with AOL's Instant Messenger service. The first section of the article describes a path of experimentation, including early collaborations with the computing services help desk, staffing patterns within the library, technical and financial challenges with virtual reference software, and attempts to get students to use reference chat services. The second half of the case study describes the great success with AIM service in the past year, providing statistical information as well as coverage of training and guidelines, advertising, and staffing. This article touches on a number of themes, including the value of experimenting with a variety of chat reference software programs, and the need for library staff to stay current with new technologies.     

The Influence of Friends' Instant Messenger Status on Individuals' Coping and Support-Seeking

Although there is an increasing amount of research on social support in cyberspace, little is known about how Internet technologies influence social support among people who share offline personal relationships. The current study examined how friends' instant messenger (IM) status might influence individuals' coping and support-seeking, and what mechanisms could account for those effects. Four hundred and ninety-four college students read and responded to a hypothetical scenario in which they logged onto IM after experiencing a stressful situation. Participants perceived higher levels of self-efficacy, greater stress decrease, and greater likelihood of seeking support from a friend when the friend was said to be online than offline. Perceived social presence mediated the influence of a friend's online status on participants' coping and likelihood of seeking support from the friend.     

IM——实时虚拟参考咨询方式的再选择

深入分析图书馆利用IM提供实时虚拟参考咨询服务的趋势，比较采用即时通讯工具与图书馆专门虚拟咨询系统开展实时咨询的特点和优劣势，并提出相关观点。     

增量式索引技术在信息搜索引擎中的应用

用传统的搜索引擎技术搜索时，每次都需要重新生成索引，这个过程会花费大量时间。采用增量索引方法后，系统支持即时增量索引，即对新加入的文档可以立即加入索引，且不用重新对原内容进行重索引。系统能满足信息搜索中搜索数据量的增长和索引即时更新的要求。     

新型冠状病毒肺炎疫情期间高校公共体育线上教学模式的探讨--以洛阳师范学院为例

受新型冠状病毒肺炎疫情的影响,全国各高校开展线上教学,由于体育课程的特殊性,构建针对于体育课程的线上教学模式是十分必要。通过文献资料法、数理统计法、访谈法、逻辑分析法等研究方法,对4个常见的线上教学平台进行分析,探讨线上课程对高校公共体育教学带来的影响。并针对高校公共体育课程,构建出即时通信平台和线上教学平台相结合的线上教学模式。     

即时通讯网络支持的分布式教育实习共同体培育研究

教育实习是职前教师教育过程中不可或缺的综合实践环节,教育实习共同体是实践共同体在教育实习情境下的具体化。即时通讯技术和平台支持分布式教育实习共同体成员之间的即时联系,利于分布式共同体的培育和发展。即时通讯网络支持的分布式教育实习共同体培育模型包括四个核心要素：定义实践领域、明确共同体成员、界定共同体实践行为以及发挥即时通讯网络的关键作用。基于这一模型,利用手机媒体和中国移动飞信平台,从实证层面验证了教育实习共同体培育的有效性。研究表明：即时通讯网络切实有效地支持了分布式教育实习共同体成员之间的即时、持续互动,能够促进共同体实践成果的丰富与发展。     

试论顾贞观咏物词的艺术特色

顾贞观咏物词,形神兼备,以咏物抒情寄意,艺术成就颇高.其艺术特色主要有三：独抒性灵,极情之至;贵真尚朴,清新自然;工于用典,咏物言情.     

软件缺陷管理系统中缺陷跟踪方法理论研究

从分析软件缺陷生命周期开始,提出了改进后的软件缺陷生命周期图,分析并论述了严重程度与优先级的确定方法。在现有分析方法的基础上提出了六西格玛管理方法,利用六西格玛的DMAIC模式对软件缺陷跟踪过程进行了改进,并通过具体的安全事例讲述了六西格玛水平及百万机会缺陷数的计算,提出并实现了系统漏测分析。