Workplace Relationship Quality and Employee Information Experiences

This study examined the extent to which the amount and quality of work‐related information employees received was associated with the quality of their relationships with peer co‐workers and their immediate supervisors. Results indicated that supervisor–subordinate relationship quality was positively related to both the amount and quality of information employees received from their immediate supervisor. In addition, employees’ proportions of information peer relationships were negatively related, and their proportions of collegial peer relationships were positively related, to the quality of information they received from their co‐workers. Regression analyses also indicated that the quality of information employees received from their supervisors and co‐workers was positively related to their job satisfaction and commitment to the organization.     

Formal features in children's science television: Sound effects,visual pace,and topic shifts

This study analyzes the auditory, visual, and information‐presentation pace of children's science television programs. These half‐hour programs averaged more than 19 sound effects per minute, 14 visual changes (cuts, wipes, and fades/dissolves) per minute, and more than 27 topic shifts per program. These results indicate that the current crop of programs presents content at a pace that may reduce their effectiveness.     

Measurement of communication flexibility: Working adults vs. college students

Earlier work has indicated that certain groups of adults might be disproportionately inflexible in their communicative interactions, but conclusions are uncertain due to the accepted practice of sampling college students to develop and validate measures. This study compared working adults with college student respondents on the Communication Flexibility scale (Martin & Rubin, 1994). Results from two samples of working adults indicate that adults score lower on communication flexibility than do traditional college students. This reinforces researchers’ need to be aware that some measures’ norms may vary depending on the targeted population.     

Using Relevant Humor to Moderate Inappropriate Conversations: Maintaining Student Communication Satisfaction in the Classroom

This study assessed students’ (N=195) perceptions of instructors’ relevant humor and inappropriate conversations in the classroom and used expectancy violation theory (EVT) as a lens to position instructor relevant humor as a moderator between instructors’ inappropriate conversations and student communication satisfaction. Results showed a positive association between students’ perceptions of instructors’ use of relevant humor and student communication satisfaction, and in contrast, a negative relationship between perceptions of instructors’ inappropriate conversations and student communication satisfaction. Consistent with the tenets of EVT, results also indicated that instructors who use relevant humor in the classroom may overcome students’ negative perceptions of inappropriate conversations and maintain student communication satisfaction.     

Information adequacy,job satisfaction and organizational culture in a dispersed‐network organization

This investigation examined the relationship of information adequacy to job satisfaction and organizational culture in a healthcare organization with both office and field personnel. Information adequacy was assessed in four areas: personal performance, organizational policies, organizational performance, and organizational objectives. Comparisons of field and office personnel indicated that they did not differ on information adequacy or job satisfaction; they did, however, differ on several dimensions of organizational culture. Also, the relationship of information inadequacy to job satisfaction and organizational culture differed for employees depending on whether they worked primarily in the field or primarily in the office. Implications of the findings are drawn for organizations with a dispersed‐network structure.     

Trust in top management and immediate supervisor: The relationship to satisfaction,perceived organizational effectiveness,and information receiving

Utilizing 2068 individuals in 60 organizations in the U.S. and Italy, this study (a) examines the overall relationship between trust in top management and immediate supervisor and overall estimates of satisfaction and perceived organizational effectiveness, (b) compares the amount of variance in satisfaction and effectiveness that can be explained by trust in top management to the amount of variance explained by trust in immediate supervisor, and (c) clarifies the role of information receiving as a predictor of trust in top management and immediate supervisor. Results of a canonical correlation analysis indicated that the canonical equation explained 49% of the variance in the linear composites (Canonical R = .69, p < .001). Trust in top management was more strongly associated with satisfaction and effectiveness than was trust in immediate supervisor. Tzvo separate multiple regression analyses indicated that after controlling for geographic location of company and type of industry, information received about job and organizational issues uniquely explained 26% of the variance in trust in top management and 13% of the variance in trust in immediate supervisor.     

Developing and Testing the Anti-Drinking and Driving PSA

This study examines uncertainty in long-distance dating relationships (LDDRs) from two different perspectives. While uncertainty reduction theory (URT) posits that uncertainty could be problematic for LDDRs, uncertainty management theory (UMT) recognizes that evaluations of future possibilities should be considered before determining whether or not uncertainty is problematic. Results indicated that participants who were uncertain about ever living in the same city as their partners were significantly more distressed, less satisfied, and rated communication coping strategies as less helpful than those who felt more certain about reunion. Uncertainty was not as problematic when evaluations about the future were taken into account.     

Sex and Gender Similarities and Differences in Communication Values in Same-Sex and Cross-Sex Friendships

This study extends research on sex differences and similarities in communication values by examining (a) the influence of sex of friend on ratings of functional communication skills in same-sex and cross-sex friendships, (b) the moderating role of friend's sex in sex differences in evaluations, and (c) the mediating role of psychological gender in sex differences in communication values. Participants (144 men and 148 women) rated the importance of communication skills for either same-sex or cross-sex friends. Results indicate that, although men's and women's ratings of communication skills are similar, participant sex, gender, and sex of friend do exert some influence.     

The Influence of Instructor-Student Rapport on Instructors’ Professional and Organizational Outcomes

Students and teachers have relational goals and needs, yet little research has examined the relational goals of instructors and how achieving those goals may affect instructor outcomes. This study examined instructors’ perspectives on instructor-student rapport. Results revealed that instructors who build rapport with students are likely to experience teaching satisfaction, affective commitment to the institution, and enhanced teaching efficacy. However, instructor-student rapport was not related to instructor morale. The findings in this study highlight the importance of positive instructor-student relationships in the classroom and the implications for both instructors and administrators.