‘Nowhere that fits’: the dilemmas of school choice for parents of children with Statements of special educational needs (SEN) in England

Giving parents a choice with regard to their children's education has been central to the political discourse of school reform at least since the 1988 Education Reform Act (ERA). With regard to children with a Statement of special educational needs (SSEN), a plethora of policies and laws have given parents the right not only to choose a school, but also to appeal to decisions in the best interest of their children. Yet, despite the discourse of school choice, the implementation and practice of such reforms is neither assured nor simple. Participants in this study indicated that they have little choice of suitable provision and are having to compromise either the academic or the social aspects of their child's schooling. This article argues that for many parents whose children have a Statement of SEN, the choice of a school is often a dilemma, as ‘nowhere seems to fit’.     

论未成年人网上思想道德教育的路径选择

未成年人的网上思想道德教育，必须把坚持网教与管理相结合作为基本原则，有力保证其网络德育的健康进行；把坚持他律与自律相结合作为基本要求，不断强化其网络德育的张力；把坚持网教与实践相结合作为基本途径，不断提高其网络德育的成效。     

顾客满意度测评系统在企业中的应用

ISO 9001:2000标准中,质量管理八项原则的第一条就是以顾客为关注焦点,它强调组织应该理解顾客当前和未来的需求,满足顾客要求,并争取超越顾客期望。通过偏最小二乘法实现了顾客满意度指数计算,讨论了顾客满意度测评系统在企业中的应用。     

西方教育选择理论述评

文章根据研究者对个人教育选择范围的不同认识,将西方教育选择研究分为三个派别:教育公共选择学派、教育市场选择学派和主张教育市场化、私营化的激进学派。同时分别介绍了他们在教育选择问题上的核心主张。在此基础上,对西方教育选择理论的现状进行了评析,认为已有的研究为我们提供丰富理论资源的同时,也存在缺陷。一方面对于个人教育选择的价值缺乏全面认识,另一方面对教育选择的制度设计拘泥于政府或者市场的思路。     

客户智能模式在建立客户关系管理中的核心竞争力

对企业核心体系的演变及客户关系管理存在模式———客户智能进行分析,可以避免企业在具体操作过程中的许多问题,增加企业的核心竞争力。     

X marks the spot: Creating and managing a single service point to improve customer service and maximize resources

ABSTRACT

This article will describe how merging service points in an academic library is an opportunity to improve customer service and utilize staffing resources more efficiently. Combining service points provides libraries with the ability to create a more positive library experience for patrons by minimizing the ping-pong effect for assistance. The Access Services Department at the University of North Texas Libraries was charged with management of the circulation and reference services offered at the service desk. Streamlined planning and modernized management of the desk and its impact on customer service in a changing library environment will be discussed.     

试论学校职业指导的开展与实践

大、中专学校毕业生的就业模式已从过去国家“统包统分”转为面向社会“双向选择”,毕业生就业工作已经成为摆在各大、中专院校面前的一项重要工作。因此,在各大、中专院校中开展职业指导教育和咨询就显得特别重要。论文讨论了各大、中专院校开展职业指导的必要性,指出目前各大、中专院校职业指导工作现存的一些问题,提出了开展职业指导工作的一般原则,并就如何加强各大、中专院校职业指导工作提出了一些建议和看法。     

英语文章的理解与欣赏

在大学阶段应培养学生从一个更高的角度去理解和欣赏文章,深入体会其中的乐趣和妙处.这样不仅让学生从枯燥乏味,一成不变的句法学习中解脱出来,而且还可以引人入胜,增加趣味.     

《苔丝》两种译本中理解、选词、原文风格的比较

在比较研究《苔丝》的两种译本的基础上,从翻译的理解、选词和原文风格的再现等三个方面,通过具体实例分析了两种译本的各自特点,比较了其中的得与失。