社会交往的精神生产力意义

长期以来,学术界往往把人与人之间的社会交往仅仅归之于生产关系,而很少有人重视其生产力功能。实际上,交往作为一种社会实践活动不论从物质层面还是从精神层面上说都具有生产力功能。文章运用马克思主义的社会交往理论,主要从精神交往这个层面上就社会交往在语言传播、文明成果延续共享、促进人类社会发展等方面论述了社会交往的精神生产力功能,并从若干方面加以具体展开;进而突出了现代社会交往所具有的空前重要的生产力意义。     

感知蓝图模型在图书馆服务提升中的应用

服务蓝图展示了服务接触点,服务接触点是我们提高服务质量的着手点。服务质量差距模型调查了服务质量接触点的读者满意度。感知蓝图模型整合服务蓝图模型、服务质量差距模型和系统论思想。本文运用感知蓝图模型,探讨了提升图书馆服务质量的途径。     

Negative side effects of music listening during cross-cultural transitions: Exploring how music hinders cross-cultural (re)adaptation among student sojourners

Although media use has been shown to have benefits in many contexts, including study abroad, it may also hinder cross-cultural transitions in academic sojourns. This study examines how music (as a form of communication media) may interfere with adaptation to the host culture and readaptation to the home culture. Focus groups and interviews with a total of 23 college students (twelve U.S. students and eleven international students) revealed that music hindered sojourners’ ability to interact in social settings, as well as amplified negative feelings while abroad and during reentry. Participants experienced these temporary side effects in conjunction with (or as part of) their purposeful and functional use of music to escape from the social environment and alleviate negative emotions.     

Are daily intergroup interactions distressing? An end-of-day diary study of associations between daily intergroup interaction proportion and psychological distress/well-being

Laboratory-based studies show that intercultural interactions often cause people to feel stressed and anxious. However, we know fairly little about how intercultural interactions unfold outside of the laboratory. The present study examined associations between the proportion of daily intercultural interactions among 97 university students and their daily distress as well as daily well-being, using a 21-day end-of-day diary design. Overall, on days where participants had a larger proportion of intercultural interactions compared to their habitual level, they reported more psychological distress, with a small effect size. This association was similar for participants with majority status and for those with minority status. Daily proportion of intercultural interaction was unrelated to daily psychological well-being. We also observed no associations between daily intercultural interaction proportion and distress/well-being across days (using lagged analyses). This work extends laboratory-based findings that intercultural interactions are taxing to unstructured naturalistic settings.     

Diversity ideologies and flourishing: An Australian study comparing polyculturalism,multiculturalism, and colorblindness

In pluralistic societies such as Australia, an emerging diversity ideology of polyculturalism promotes sharing ideas and practices among people from diverse cultural traditions. What are the psychological associations of endorsing polyculturalism in contrast to multiculturalism and colorblindness, especially for an individual’s psychological well-being? We tested a path model to investigate if diversity ideologies are associated with flourishing through ethnocultural empathy, intercultural contact quality, and cultural identity clarity, using questionnaire responses of 255 Australians. The results supported our hypothesis that polyculturalism is associated with higher ethnocultural empathy and higher-quality intercultural contact and with higher flourishing through these pathways. Simultaneously, polyculturalism also associated with lower cultural identity clarity and indirectly with lower flourishing through this pathway. In contrast, the results did not support the link between these mediators and multiculturalism or colorblindness. Our findings indicate that polyculturalism has both positive and negative associations with eudaimonic well-being for those who endorse this ideology and suggest the increasing relevance of polyculturalism for Australians and the need for further research.     

Does service learning affect the development of intercultural sensitivity? A study comparing students’ progress in two different methodologies

Numerous studies have highlighted Intercultural Sensitivity (IS) as a key competence in an increasingly multicultural society. This study examined the extent to which a cohort of first year undergraduate students enrolled on the same Didactics course, and in two different training modalities – Service Learning (SL) and non-Service Learning (non-SL) – developed IS. It was based on a quasi-experimental design of repeated pre-test and post-test measures, comparing the two groups. The sample consisted of 233 Spanish students at higher education institutions, and data was collected using the Intercultural Development Inventory (IDI). The SL group displayed significantly higher levels of IS in all factors except in the denial/defence and minimization stages. Results indicated the effectiveness of SL regarding specific subscales within the IDI instrument. The findings add new depth to our understanding regarding which teaching methodologies contribute to the development of IS and to the training of active citizens in Spanish university students. The discussion focuses on the need for intercultural service experiences to promote IS. The results have broad implications for policymakers and educators who are interested in enhancing transformative educational experiences and effective teaching methodologies for developing students’ IS in higher education.     

Birds of a feather end up flocking together when studying abroad. Can a university bridge the cultural differences that challenge friendships between Pacific Island students and New Zealand students?

Intercultural friendship formation is a key challenge for international students studying abroad. In an increasingly globalised world, where people regularly engage with others from different cultures, meaningful intercultural friendships are important. However, culture can pose a considerable challenge that hinders the formation of friendships between people of different cultures. This paper explores challenges and insights into developing intercultural friendships between international Pacific Island students studying in Aotearoa New Zealand and domestic New Zealand Palagi¹ students. Similar to other studies, the findings in this study highlight the key challenges connected to cultural differences. These findings are surprising as New Zealand Palagi students would have gone to primary and secondary schools with Pacific Island students and should have had some contact and interactions with them and be more accustomed to cultural differences. Unique to this study is that these international Pacific Island students recognised that universities are in a prime position to champion and promote systemic interventions to assist both international and domestic students to engage with each other in order to promote cultural understanding. Overcoming intercultural friendship development challenges involves creating meaningful intercultural spaces and campus ‘friendship’ events to increase intercultural interactions, raise domestic students’ cross-cultural awareness, and encourage reciprocal intercultural learning. Such activities are likely to enhance the overall well-being of all students and improve the internationalisation of universities with increasingly diverse student cohorts.     

Multicultural attitudes of prospective teachers: The influence of multicultural ideology and national pride

Attitudes toward multiculturalism in educational contexts – i.e., multicultural attitudes – are desirable qualities for good teaching practices. Unfortunately, little is known about the antecedents of prospective teachers’ multicultural attitudes. Before this backdrop, we argue that prospective teachers’ multicultural ideology, national pride, and intergroup contact are related to their multicultural attitudes. Studying these relationships can offer valuable insights for initial teacher education programs. We assessed prospective teachers’ (n = 72) multicultural attitudes (adapted version of the Teachers’ Multicultural Attitude Survey), multicultural ideology (Multicultural Ideology Scale), national pride (single item from large scale studies) and intergroup contact (experiences in multicultural classrooms and intergroup friendship). Results showed that higher multicultural ideology and lower national pride were related to more positive multicultural attitudes. We found no such relation for intergroup contact. Based on these new insights into prospective teachers’ multicultural attitudes, we argue that initial teacher education programs should reinforce and develop prospective teachers’ multicultural ideology and consider the role of national pride.     

Developing intercultural communicative competence in foreign language classrooms – A study of EFL learners in Taiwan

Internationalisation has accentuated the importance of intercultural communicative competence (ICC) among language learners in higher education in the 21st century. As in the case of Taiwan, universities worldwide have begun to emphasise intercultural ‘literacy’ in language classrooms. Following Byram’ (1997) ICC model, this study adopts an intercultural approach to language classroom in order to investigate the effectiveness of explicit instruction in developing ICC among EFL (English as a Foreign Language) learners in Taiwan, and to discover how this development is related to the background factors of overseas experience and English proficiency. The accompanying research therefore has two purposes: (1) to evaluate the effectiveness of explicit instruction on EFL learners’ development of ICC by employing both self-assessment and other assessment tools and (2) to investigate the relationship between the development of ICC and two background factors. The results show that (1) explicit instruction is effective in raising students’ development of ICC, especially the knowledge and skills dimensions, and (2) English proficiency and overseas experience are significantly related to better acquisition of ICC.     

Intercultural Communication and the Central States Region

This reflection essay describes the Central States Region as an area rich in intercultural communication. González describes Mexican American migrant farmworker organizing as an intercultural activity since the union activists attempted to influence both Mexican heritage and European heritage audiences. González also describes the many interculturalists working in the Midwest who influenced his early research.