Use of social networking sites by research scholars of the University of Delhi: A study

The main purpose of the paper is to explore how research scholars of University of Delhi integrated Social Networking Sites (SNSs) into their daily communication for research work. A structured questionnaire was designed and personally distributed 160 respondents. Most used SNSs for “lurking” while few used such sites for promoting one’s research. Additionally, most respondents preferred the SNS Facebook and ResearchGate for academic purposes. Collaborative and peer-to-peer learning were common benefits from SNSs while some expressed concern regarding cyber-bullying and privacy. Finally, a majority of respondents said using SNSs may be a waste of time.     

News Sources and Follow-up Communication

For sports actors, social media provide the opportunity to bypass sports journalism's gatekeeping function and to disseminate sports-related information to target groups directly. Thus, social media have been conceptualized as a competitor to journalism. We argue that the relation is much more diverse. We differentiate between competitive, integrative, and complementary facets of the relationship between sports journalism and social media. Our study focuses on complementarity and analyzes how far social and mainstream media serve as sources for each other. Therefore, we combine an online survey among 122 German sports journalists, an analysis of the Twitter networks of German sports journalists during the Winter Olympics 2014, and a content analysis of the most popular news items in social media. Results suggest that sports journalists perceive social media accounts of athletes as beneficial news sources, especially to gather inside information. Huge sports events influence the social media activities of sports journalists as they tend to have stronger connections to athletes at these times. Whereas social media appear to be significant sources for sports journalism, sports media content receives little attention in social media. However, our results indicate that sports journalism and social media indeed maintain a complementary relation.     

Understanding government social media users: an analysis of interactions on Immigration,Refugees and Citizenship Canada Twitter and Facebook

Social media is being adopted at a rapid pace by governments around world and across different levels of government. In Canada, federal, provincial and municipal governments created social media accounts in 2000s and are now using them to interact with the public. Studies to date, however, focus primarily on social media strategies and practices of government agencies while government social media users' behaviors and perspectives remain understudied. This study analyzes experiences of government social media users and how they interact on Twitter and Facebook accounts maintained by a Canadian federal government agency – Immigration, Refugees and Citizenship Canada (IRCC). It also explores why users chose to interact on social media as well as their perspectives. The findings suggest that Canadian immigration agencies are using social media as a customer services tool, and migrant social media users are turning to government social media to hear directly from the government agencies and are expecting personalized answers.     

Facebook与国外图书馆服务

Facebook是web2.0环境下美国网络服务的一个成功网站,以其方便性、功能性而备受大学生的欢迎。Facebook平台是开展图书馆服务的有效途径,文章详细介绍了国外图书馆依托该平台所开展的服务。     

To unfriend or not: exploring factors affecting users in keeping friends on Facebook and the implications on mediated voyeurism

The goal of this study was to explore the tendency for people to keep friends on Facebook whom they do not maintain frequent or regular contact with. Drawing upon theories on self-consciousness and self-presentation and individual differences, the paths from the Big Five personality traits and the tendency to keep friends through public self-consciousness and Facebook self-presentation were examined. The paths from Facebook voyeurism to public self-consciousness and Facebook self-presentation were particularly salient. The direct and indirect effects further provide empirical support for understanding the fluid and unsettling notion of mediated voyeurism.     

Social media effects on fostering online civic engagement and building citizen trust and trust in institutions

This paper tests the extent to which social media is shaping civic engagement initiatives to build trust among people and increase trust in their institutions, particularly the government, police and justice systems. A survey of 502 citizens showed that using social media for civic engagement has a significant positive impact on trust propensity and that this trust had led to an increase in trust towards institutions. Interestingly, while group incentives encouraged citizens to engage online for civic matters, it is civic publications through postings on social media that intensify the urge of citizens for civic action to address social issues. Post-hoc analysis via ten interviews with social activists was conducted to further examine their perceptions on trust towards institutions. The overall findings suggest that institutions, in their effort to promote a meaningful and trusting citizen engagement, need to enhance trust among the public by fostering social capital via online civic engagement and closing the public–police disengagement gap.     

Student use of social media: when should the university intervene?

The phenomenal growth in the use of social media in the past 10 years has dramatically and irreversibly changed the way individuals communicate and interact with one another. While there are undoubtedly many positives arising out of the use of social media, irresponsible or inappropriate use can have significant negative consequences. In the university setting, comments posted on widely accessible forums such as Facebook, and seen by other students or staff, can damage reputations, create personal distress and compromise academic integrity. So how should universities deal with this problem? This article describes the findings of a research project undertaken in 2011 to address this question. Given that many students would regard their Facebook pages and Facebook groups as their own private space, one of the key goals of the project was to establish appropriate limits for university interference in these matters. Another was to develop a categorisation model for dealing with inappropriate or irresponsible comments that have been detected or reported.     

Social media competitive analysis and text mining: A case study in the pizza industry

Social media have been adopted by many businesses. More and more companies are using social media tools such as Facebook and Twitter to provide various services and interact with customers. As a result, a large amount of user-generated content is freely available on social media sites. To increase competitive advantage and effectively assess the competitive environment of businesses, companies need to monitor and analyze not only the customer-generated content on their own social media sites, but also the textual information on their competitors’ social media sites. In an effort to help companies understand how to perform a social media competitive analysis and transform social media data into knowledge for decision makers and e-marketers, this paper describes an in-depth case study which applies text mining to analyze unstructured text content on Facebook and Twitter sites of the three largest pizza chains: Pizza Hut, Domino's Pizza and Papa John's Pizza. The results reveal the value of social media competitive analysis and the power of text mining as an effective technique to extract business value from the vast amount of available social media data. Recommendations are also provided to help companies develop their social media competitive analysis strategy.     

Convergence crosscurrents: Analog in the digital and digital in the analog

Abstract

In this Perspective paper we propose a rethink on how we should approach digital and analog news. Although there are literatures that continue to focus on the many and varied characteristics of digital and analog news, we should not consider these as separate, opposing entities. In fact, the intertwining between the digital and the analog of news makes it difficult, if not impossible, to define separately what they are, even if this often is the practice in scholarly debate on news and journalism in new media. What we argue in this paper is that today, in opposition to binary definitions, it would be much more revealing, and also connected to actual media practices, to try to understand how much digital there is in the analog news and, vice versa, how much analog there is in digital news. This approach recognizes three dimensions in media platforms: digital, analog, and, between them, a cross-evolved, digitalized analog present in television, radio, and online newspapers. Recognizing these three dimensions enables us to explore more clearly the implications that the hybridization of digital and analog news has on the overall media system and on the state of news itself.     

The use of Facebook to build a community for distance learning students: a case study from the Open University

Social media platforms such as Facebook are commonplace throughout society. However, within higher education institutions such networking environments are still in the developmental stage. This paper describes and discusses case study data from the Open University’s Faculty of Social Science Facebook page. It starts by giving an overview of the literature surrounding social media in higher education before examining how the Social Sciences Faculty at the Open University has used Facebook to help build an academic community. Data includes numerical information on number of likes, demographic data on students who use the page, analysis on the type and nature of comments and more qualitative extracts from postings related to academic questions. It also discusses challenges and difficulties with using such social media tools in a university environment and suggests fruitful areas for future research.