公文流转系统分析

以当前对办公自动化的需求出发,阐述有关公文流转的基本概念、公文流转系统的发展历程,以及它的最新发展趋势,提出了系统开发的目标。紧接着对系统将要采用的方案——操作系统、数据库系统及开发工具的选择,进行了论证,进一步详细叙述了系统总体需求和对各个功能模块的分析设计,侧重概述发文模块、收文模块。     

关于河南省土地流转模式与特点的思考

河南省正在努力实现由传统农业大省向全国重要的经济大省、新兴工业大省和有影响的文化大省的重大转变,在这次转变中土地流转将发挥着重要的作用。目前,河南省土地流转模式以转包和出租为主,其特点是经营主体向种植大户、企业转变,实现农业的现代化经营等,要进一步做好土地流转工作,需要坚持多种模式流转,以效益优先为原则发展;完善土地流转激励措施,积极培育经营主体;发展地方特色经济,积极推进农业产业化进程等。     

浅谈信息时代高校图书馆流通服务

信息环境下, 高校图书馆流通部门面临着许多新问题。在新的环境下, 要提高流通服务质量, 必须提高人员素质、更新服务观念、坚持“读者第一”的理念, 创流通服务新局面。     

Support providers' interaction goals: the influence of attributions and emotions

The current study examines cognitive and emotional influences on the formation of interaction goals. Specifically, it develops and assesses an extension of Weiner's attribution-emotion-intention model of helping (e.g., Weiner, 1995) to the prediction of support providers' goals. 608 college students read situations manipulating attributions of responsibility, stability, and effort with regard to a friend who was seeking support. They subsequently responded to measures of emotional response (anger, sympathy), interaction goals, and attributions. Attributions were found to influence goals both directly and through the mediation of emotion, though the character of this influence depended strongly on the goal. The results suggest that at least some variability in the effectiveness and sensitivity of supportive communication can be explained by support providers' goals. They also indicate the need for continued, closer examination of cognitive and emotional influences on interaction goals and behaviors.     

Revolution at the Library Service Desk

ABSTRACT

This article will describe how a revolution in customer service provision beginning in 2002 has led to an evolution of library services. When the reference and circulation desks were merged to create a single service point, responsibilities were broadened, core competencies were developed, and staff members were cross trained. In 2005, an analysis of staffing and work patterns demonstrated a need to build upon the original model to better utilize staff and ensure coverage of the desk. Reference librarians were moved to “on call” status, technical services staff were added to the schedule, and core competencies and procedures were refined.     

图书馆流通工作中存在的问题探析

本文对图书馆流通工作中存在的问题进行深刻剖析,分析其原因,提出了具体的解决方案。     

阮冈纳赞五定律在高校图书馆流通工作中的应用

阮冈纳赞“五定律”被誉为“我们职业的最简明的表述”,属于不可逾越的金科玉律。其精髓至今仍指导着图书馆的各项工作。高校图书馆的流通工作中体现着“五定律”的各个方面,“五定律”指导着高校图书馆流通工作的方式和方法。参考文献3。     

基于图书馆联盟的网上馆际互借图书服务——以美国Borrowing Direct 与OhioLink服务为例

以美国长春藤盟校馆际互借服务系统Borrowing Direct和美国俄亥俄州图书与信息合作网OhioLink为例,介绍了以集中虚拟、个体分享、直接借阅和远程流通为主要特征的网上跨馆图书互借服务解决方案的运行方式及成功经验,对网上图书馆际互借服务的发展动态及特点进行了探讨,以期为国内正在建设、发展和应用中的同类服务提供启示与参考。     

One-Stop Shopping: Merging Service Points in a University Library

ABSTRACT

As libraries change to meet the evolving needs of our patrons, including the development of online services, many libraries are considering consolidating physical service points to maximize staff and better serve the in-house patron. This article describes the planning, implementation, and evaluation process involved in merging the circulation and reference desks at the University of New Orleans Library. The cross-training process is described in detail, and benefits as well as problems experienced are outlined. The authors also provide advice for those considering a merge at their library.