浅谈高校图书馆员的职业倦怠及心理调适

介绍了职业倦怠的概念，从高校图书馆员的职业特点出发，探索其职业倦怠的表现形式和成因。提出了一些心理调适的方法。     

Reflective peer coaching: Crafting collaborative self-assessment in teaching

Reflective peer coaching is a formative model for improving teaching and learning by examining intentions prior to teaching, then reflecting upon the experience. The goal of reflective peer coaching is to promote self-assessment and collaboration for better teaching and ultimately better learning. There are obvious benefits to colleagues collaborating and sharing ideas, thoughts, and observations. However, many models of assessing teaching effectiveness focus on summative evaluation in which colleagues observe each other once or twice a year and fill out institutional evaluation forms. Rarely do colleagues engage in formative conversations about teaching that are guided by the instructor's personal goals and objectives. Reflective peer coaching necessitates a ten-minute planning conversation prior to the actual lesson and a ten-minute reflective conversation after the lesson. These conversations happen regularly and frequently to build self-awareness and self-assessment of the personal craft of teaching. The following article outlines the dynamics of the reflective peer coaching process as a formative assessment model that leads to better learning through improved teaching.     

论高校图书馆员的职业倦怠

介绍了职业倦怠的概念，从高校图书馆员的职业特点出发，探索其职业倦怠的表现形式和成因，提出了远离职业倦怠的有效途径。参考文献5。     

"图书馆精神"仍然是最重要的——为"图书馆精神"辩护之一

本文对程焕文先生和黄俊贵先生的文章进行了客观分析,本着为“图书馆精神”辩护的原则,认为“图书馆精神”仍然是最重要的,并围绕此问题展开了相关的探讨。     

基层公共图书馆员服务礼仪建设初探

目前，我国中西部地区的基层公共图书馆硬件条件普遍较差，加之图书馆员队伍整体素质不高，致使这些图书馆的读者利用率一直徘徊不前。要打破这种局面，图书馆员服务礼仪建设是一项重要的基础性工作。     

A collaborative network for first responders: Lessons from the CapWIN case

It is increasingly important for government agencies to collaborate across jurisdictional and functional boundaries. Interorganizational systems supporting interagency collaboration must accommodate a wide range of factors from the external environment and participating organizations as part of their design and operation. This paper presents the findings from a case study of CapWIN, a collaborative network created to enable first responders to share information across jurisdictional and functional boundaries as they work together during emergencies and other critical events. The study examines how aspects of the external environment and the agency context impeded or facilitated the CapWIN collaborative network and the interorganizational system (IOS) that supports it. We identify factors affecting information sharing and collaborative processes, and describe how these factors interact to enable and constrain an IOS. The paper concludes with suggestions for further research on the interplay of environmental, organizational, and technical aspects of interagency collaboration networks as they evolve over time.     

Problems in interagency collaboration: Lessons from a project that failed

Several institutions (e.g., child welfare, police, court, health, education, social service) are necessarily involved in the management of child abuse in all communities. The need for better cooperation among them has been acknowledged; inquests into child deaths resulting from abuse have often attributed some blame to faulty communication and/or poor cooperation between the institutions. The Community Child Abuse Team (CCAT) Project was designed by these same institutions in Hamilton, Ontario, to maximize interagency collaboration. The hypothesis, that this "interagency collaboration" model would provide more efficient and effective services to abused children and their families, was never tested. During its 30 months of operation the CCAT program never materialized as planned and funding was terminated. This paper describes selected problems and issues that arose during the struggle to implement the project. The central problematic issue was control. Those responsible for the project lacked the power to insist that the design be adhered to during the initial stage.     

读者服务中的馆读冲突及心理学研究

在读者服务工作中,馆读(即馆员与读者)冲突是一种不可避免的现象,它对图书馆功能的实现具有消极作用。因此,我们要利用读者心理,巧妙地规避冲突;当冲突真正发生后,则要有效地予以制止。提高馆员的综合素质,特别是培养其良好的心理素质,是减少馆读冲突的核心。     

公共图书馆焦虑的调查研究

本文通过对国外图书馆焦虑研究的分析,同时结合本民族实际情况,对公共图书馆进行实地问卷调研,分析了图书馆焦虑的几个障碍因素,如馆员障碍、位置障碍、资源障碍、情感障碍和图书馆舒适度等,并对每一项因素进行分析,提出了解决办法。     

新时期图书馆员素质的思考

图书馆员的素质培养是提高图书馆的服务水平的有效手段。只有从服务意识、市场意识、学科馆员意识和网络信息主管意识入手,才能不断提高图书馆员的整体素质,才能适应创新型学习型社会的需求。