Assessing volunteer satisfaction at the London Olympic Games and its impact on future volunteer behaviour

Abstract

In recent years, volunteering has received strong research attention from both scholars and practitioners. For the most part, involvement in volunteer activities has been identified as an important determinant of future volunteering. Through revalidating an existing instrument, the purpose of this study was to assess the dimensions of volunteer satisfaction at the 2012 London Olympic Games and its impact on future volunteer behaviour. The findings of this study shed light on the identification of volunteer satisfaction factors in the mega sporting event setting, particularly for a unique type of volunteer (i.e. media worker) assigned to a special set of tasks. Unlike Galindo-Kuhn and Guzley’s results that revealed participation efficacy and group integration to be strong predictors of volunteer satisfaction, organizational support was the primary predictor for media centre volunteers’ re-participation intention towards future volunteering programmes.     

用户动机视角下的Altmetrics指标研究

[目的/意义]从用户动机视角对Altmetrics指标的本质和价值进行分析,使Altmetrics的应用更为科学合理。[研究设计/方法]首先对相关文献中的动机进行组织提炼与规范化表述。在此基础上引入用户行为理论解释和分析用户动机体现的指标价值。再选取Twitter提及量指标,使用内容分析法进行案例研究。[结论/发现]提炼出19种用户动机,其中有6种动机会降低指标应用价值。[创新/价值]探索Altmetrics数据的产生机制,在一定程度上回答了Altmetrics指标可用性问题。     

图书馆大用户服务战略研究

图书馆用户群包括关键的少数用户和相对次要的多数用户,少数核心用户被称为大用户.图书馆通过基于学科馆员制的服务架构为大用户提供个性化信息服务,并对大用户实行分级动态管理.划分大用户和普通用户的主要目的是充分关注用户的个性化需求.使图书馆有限的资源和经费发挥最大的效益.     

用户服务新模式——嵌入式馆员

论文首先介绍嵌入式馆员产生的背景,重点介绍嵌入式馆员服务在国外高等教育、健康科学及其他领域的实施情况,阐述嵌入式馆员服务的实质,探讨其在中国高校图书馆发展的可能性.     

提高网络学习社区黏度之策略研究

Web2.0技术和SNS工具的引入促进了网络学习社区的发展也带来了一些问题,文章试图从提高社区黏度的角度来探寻建设网络学习社区的良方。参考商业模式下SNS社区的成功范例,并结合网络学习社区的核心要素,从知识黏度、社交黏度和技术黏度三个层面综合着手提出了一些具体的策略。     

Improving mobile learning with enhanced Shih＇s model of mobile learning

More recent motivational research focuses on the identification of effective techniques for enhancing instructional design and meeting the needs of diverse student populations （Wlodkowski R. J., 1981）. Learning-motivation researchers are applying some of the same theories and concepts found to be effective in industry to the development of motivational models that enhance the teaching-learning environment. One of such models is the Attention Relevance Confidence Satisfaction （ARCS） model of motivational design developed by John M. Keller （Small Ruth V., 2007）. The continuous improvement in handheld devices technologies has led to a new learning paradigm called mobile learning which involves the delivery of learning contents to learners utilizing mobile computing devices. Handheld devices, however, have constraints which limit their use for effective learning. Towards improving the effectiveness of mobile learning is a new mobile learning model proposed by Shih on which instructional designs for mobile learning can be based to facilitate mobile learning design and to achieve better mobile learning outcomes （Yushin E. Shih ＆ Dennis Mills, 2007）. Shih＇s model is based on Graphical User Interface （GUI）. This paper presents an enhanced Shih＇s model for effective mobile learning outcome in a university environment by making provision for instructional design to include online library search for both e-books and audio books using collaborative filtering algorithm to aid the search and posting and reading of testimonials about positive mobile learning outcomes so as to encourage other mobile learners. It also incorporates the use of Voice User Interface （VUI） to access the learning portal in order to overcome mobile devices interface limitations in addition to Graphical User Interface （GUI） proposed by Shih, so as to cater for the learning needs of the blind and the visually impaired.     

基于软件即服务的高校学生事务实务中信息服务的设计及实现

根据高校学生事务管理中实务管理的特点,文章结合云计算中的软件即服务技术发展状况,分析实务管理中信息服务的用户需求。文章描述如何使用软件即服务技术中的自助建站、协同办公、在线表单等服务应用,设计并实现以手机端网站为载体的系统型信息服务。     

第二语言测试研究的新趋势

本文根据美国《教育测量》第四版中《第二语言测试的历史及发展趋势》一文,对第二语言测试的发展趋势做了简要介绍。该文提出,长期以来第二语言能力一般被认为是一个人稳定的特质(或构念),测量时是不变的。而新的观点认为,在测量第二语言能力时语境起了非常关键的作用。因此,研究者们应该考察语境和构念的关系,将构念重新界定为语境中的语言使用者的能力。     

基于用户需求的网络信息服务建设

本文通过对信息用户在网络环境下对信息需求变化的分析，认为要适应信息用户需求的这一变化，网络信息服务商必须从不断增加网络信息资源的数量和不断提高网络信息服务的质量两个方面着手。     

An analysis of burnout and job satisfaction among Turkish special school headteachers and teachers,and the factors effecting their burnout and job satisfaction

This study explores issues of burnout and job satisfaction among special school headteachers and teachers in Turkey. The purpose of the study is to determine whether there is a difference between headteachers' and teachers' burnout and job satisfaction in terms of work status, gender and work experiences, and to analyse the factors effecting their burnout and job satisfaction. In this paper, a quantitative approach has been used: 295 subjects (33 special school headteachers and 262 special school teachers) responded to the survey. As the research instruments, the Job Satisfaction Scale and Maslach Burnout Inventory were used to measure job satisfaction and burnout levels in terms of the dimensions of emotional exhaustion, depersonalization and personal accomplishment. The study results indicated that special school headteachers felt less personal accomplishment than special school teachers. However, there were no significant differences between headteachers and teachers on two burnout dimensions, namely emotional exhaustion and depersonalization, and job satisfaction. In terms of gender, males have less emotional exhaustion and personal accomplishment but higher depersonalization than their female counterparts. Females have higher job satisfaction than their male counterparts. In relation to their work experiences, more experienced subjects have higher emotional exhaustion and depersonalization than their less experienced colleagues, and also less job satisfaction than less experienced counterparts. However, more experienced subjects who participated in the study felt higher personal accomplishment than the others.