Social media and entrepreneurship research: A literature review

The rise of social media has led to changes in how entrepreneurs carry out their day-to-day activities. Studies on social media and entrepreneurship are relatively new and fragmented in their focus, however there is increasing interest from academia and practitioners for further research and investigation within this area. This study systematically reviews research carried out in the domain of social media and entrepreneurship. A total of 160 papers, published between 2002 and 2018 were synthesised to identify critical theories and research methods used in the domain. Based on the extent review, an integrative framework was developed to identify relationships amongst elucidated constructs. While most papers investigated the factors that drive social media adoption and use by entrepreneurs, it was found that the use of social media by entrepreneurs had transcended marketing and it is now used in business networking, information search and crowdfunding for their business. This has led to significant impact with improved firm performance and innovation enhancement being the essential outcomes. The literature review and framework further understanding of social media and entrepreneurship research, providing a useful basis for future studies and informs practice in this area.     

The role of social media in the engagement and information processes of social CRM

This study furthers investigation into exactly how Social CRM (S-CRM) is different from traditional CRM, and models the interrelationships between its capabilities. It is underpinned in dynamic capabilities theory, to explain how social media, as a resource all organizations use, can lead to differing performance outcomes. It is underpinned in seminal research into traditional CRM, but which does not cater for the disruptive nature of social media. We outline how S-CRM is a second-order dynamic capability consistng of a set of first-order integrative dynamic capabiliies that, when properly interrelated, lead to performance outcomes. We particularly model the role of S-CRM front- and back-office technology capabilities, customer engagement initiatives, and social information processes in driving customer relationship performance. Findings show that S-CRM is different from traditional CRM in a range of ways in the front- and back-offices, and provide a framework for researcher and managers in information systems and marketing to operate at strategic and tactical levels within S-CRM, while being congisant of both.     

Inside out and outside in: How the COVID-19 pandemic affects self-disclosure on social media

As social distancing and lockdown orders grew more pervasive, individuals increasingly turned to social media for support, entertainment, and connection to others. We posit that global health emergencies - specifically, the COVID-19 pandemic - change how and what individuals self-disclose on social media. We argue that IS research needs to consider how privacy (self-focused) and social (other-focused) calculus have moved some issues outside in (caused by a shift in what is considered socially appropriate) and others inside out (caused by a shift in what information should be shared for the public good). We identify a series of directions for future research that hold potential for furthering our understanding of online self-disclosure and its factors during health emergencies.     

高校图书馆微信公众号用户消极使用行为影响因素研究

[目的/意义]探究高校图书馆微信公众号用户消极使用行为的影响因素,为改进服务质量、优化使用体验和提升用户活跃度等提供有价值的意见和建议。[方法/过程]借鉴信息过载、信息系统成功模型及媒介系统依赖理论的相关研究成果,构建图书馆微信公众平台用户消极使用行为模型,并通过问卷调查和结构方程模型进行验证。[结果/结论]信息过载正向影响用户不满意度,信息质量、服务质量及依赖均负向影响用户不满意度,不满意度正向影响用户的忽略和取关行为,依赖负向影响用户的忽略行为和取关行为;不满意度对忽略行为影响程度大于取关行为,而依赖对取关行为的影响程度大于忽略行为。     

论文发表系统:完备分类与中长期格局演化

[目的/意义]互联网时代出现看多种新论文发表系统,对多种论文发表系统之间逻辑分类关系以及彼此之间的中长期格局演化进行讨论。[方法/过程]从论文发表系统对一篇论文是否进行评议、评议是否分级、是否拒稿3个维度提出论文交流系统分类框架,将期刊、预印本、F1000 Research、在线评级平台4种论文发表系统全部统一在一个分类框架中。另外,基于研究者与研究管理部门对论文交流系统的不同需求,定性分析了论文交流系统的中长期演化格局。[结果/结论]中长期看,在线评级平台将对期刊系统形成明显冲击,期刊内部两极分化。     

媒体多任务与学习的关系

数字多媒体时代的到来给媒体多任务现象的产生创造了条件。为了了解媒体多任务对学习的影响,本文介绍了媒体多任务的界定、现状、对学习的影响,以及影响个体学习过程中产生多任务行为的因素。未来研究应加强如何减少媒体多任务对学习的不利影响等方面的研究。     

自媒体时代下高校和谐师生关系的构建

伴随着新媒体时代的全面来临,各类智能终端设备进驻千家万户,人们的生活方式和思维方式已受到了极大的影响和改变。本文以自媒体时代为背景,分析了当前高校大学生目前使用自媒体媒介的现状,结合自媒体媒介的优缺点,探讨了当前高校师生关系存在的问题,并根据目前存在的问题,提出了构建自媒体时代和谐师生关系的几条对策。     

新媒体时代背景下高校思政课混合式教学模式研究

在新媒体时代背景下,高校思想政治理论课融合新媒体技术进行教学模式的改革与创新迫在眉睫。本文从新媒体环境下的教学角度出发,阐明混合式教学模式的内涵,分析混合式教学模式在思政课教学中的作用和优势,提出构建融合新媒体的思政课混合式教学模式对策建议,促进学生在混合式教学模式下能够实现全方位发展,提升思政课的教学效果,实现其价值目标。     

浅析广播融媒体直播车的系统构成及功能实现

江苏省广播电视总台新建广播融媒体直播车,集成音视频系统,并运用无线自组网、4G传输及卫星“动中通”等通信技术组成稳定可靠的传输系统,实现可移动的融媒体直播。     

新媒体环境下企业与微博用户信息行为特征挖掘

【目的/意义】研究新媒体环境下企业微博信息行为特征,通过对比分析五家同类型企业微博信息行为过程,提出建议,从而提高企业与用户信息交互的效果,提高企业核心竞争力。【方法/过程】本文通过网络爬虫采集五家汽车企业近三年来的全部微博数据及粉丝数据,采用知识图谱分析方法,将企业微博在线活动特征可视化,分析企业在线活动的时间特征,在线内容挖掘及热点分析,共同关注者的网络可视化及差异比较。【结果/结论】本文基于知识图谱构建的新媒体环境下企业微博信息行为模型可以作为企业在线信息活动分析的研究框架;数据分析结果表明企业可以利用新媒体平台进行在线活动,提升企业与用户的信息交互效果。