新技术革命助力我国科技情报工作效能析论

[目的/意义]探讨新技术革命对我国科技情报工作效能的影响,为我国科技情报工作与时代同行共进提供借鉴与参考。[方法/过程]从新技术革命对我国科技情报工作的整体影响出发,分析大数据、人工智能、移动互联网、超级计算等新一代信息技术发展下我国科技情报工作思维、机制、模式等方面可能产生的变革。[结果/结论]大数据改变情报工作思维、人工智能增强情报判断能力、移动互联网创新情报工作模式、传输和计算速度飞跃增进情报与决策联动关系;新技术革命既是一个提升我国科技情报工作"参谋""智囊"形象和地位的良好机遇,又是一次对情报战略预见、决策引领能力的严峻挑战,更是一场情报生产革新之战。     

互联网环境下国外健康信息替代搜索研究的回顾与展望

[目的/意义]健康信息搜索对改善人们的健康水平具有重要作用。近年来由非医学专业人士辅助他人搜索健康信息的现象受到了学者的关注,对这一现象的研究将有助于弥合数字不平等对人们健康信息获取造成的差异。[方法/过程]以国外已有的相关研究成果为基础,梳理健康信息替代搜索的概念内涵和理论基础,并从现有文献的研究方法、影响因素和行为特征三个方面对健康信息替代搜索的知识体系进行分析,最后从理论研究和实践探索两个维度进行前沿展望。[结果/结论]研究发现,国外现有的健康信息替代搜索大多局限于现象层面的分析,对主体参与动机、信息交换过程和效果机制的研究都不够深入,我国图书情报领域的学者在这一研究方向上有进一步探索的空间。     

基于信息贡献率的评价指标筛选与赋权方法

针对现有因子分析及相关分析两种方法在指标筛选与赋权方面有待完善之处,提出一种基于信息贡献率的评价指标筛选与赋权方法。该方法首先利用因子方差贡献率和因子载荷构建评价指标的信息贡献率,以此反映该指标解释原始指标集全部信息的比例,然后在现有相关分析法中引入病态指数测度指标集的信息重叠水平,进而实现评价指标的系统筛选与赋权。本研究认为评价指标的信息贡献率越大,其解释原始指标集信息的比例越大,因此该指标越应予以保留,其权重亦应越大。此外,研究亦发现因子分析法易误删信息解释能力强的指标,相关分析法筛选指标易不充分,而本文方法解决了这些问题。     

Antecedents predicting health information seeking: A systematic review and meta-analysis

Numerous reasons regarding why people should seek health information exist, but empirical evidence has indicated that factors that influence health information seeking (HIS) differ according to the context. To make suggestions based on explicit and judicious use of the best available evidence, a meta-analytic review was undertaken. In the present review, 16 electronic databases were searched up to July 2019, empirical results of 71 primary studies that met inclusion criteria were coded, and seven antecedents that commonly affect HIS behavior were examined. We obtained 204 correlation coefficients from 90 independent subsets with a total of 74,171 respondents. The results indicated that self-efficacy (ES_r = 0.254), health literacy (ES_r = 0.222), availability (ES_r = 0.412), credibility (ES_r = 0.308), emotional response (ES_r = 0.090), and subjective norms (ES_r = 0.443) substantially influenced individuals’ HIS, and subjective norms was the most influential factor. Individuals’ behavior usually aligns with the opinions of other critical individuals in their lives, and this phenomenon was observed in the present study of the HIS context. In addition, eight variables were examined as potential moderators (i.e., roles of samples, gender, average age, topic, information channel, type of publication, data collecting method, and sampling method); statistically significant effects on some of the aggregated correlations were noted for all of these variables.     

If you Build it,They Won’t Come: What Motivates Employees to Create and Share Tagged Content: A Theoretical Model and Empirical Validation

The purpose of this paper is to investigate factors influencing employees’ knowledge-sharing behavior on social tagging supported systems. Using the strong theoretical background of the well-known technology acceptance model (TAM), this paper proposes and empirically validates a model that fits the social and technical nature of social tagging tools within the public sector. The analyses in this paper were based on data collected from a large survey of more than 480 respondents working for two public organizations in the United States. The findings demonstrate a significant impact of the role of social presence in encouraging employees to create and share content. Further, there is a strong relationship between the benefits employees receive from using tagging tools and their creation and sharing of tagged content. Specifically, the following factors showed a significant impact on employees’ creation and sharing behavior, specifically their attitudes towards and intentions to create and share tags: perceived ease of use, perceived usefulness, social presence, and pro-sharing norms. For researchers, the paper offers an opportunity to further study knowledge-sharing behavior regarding social media technologies. The findings should motivate practitioners to inject these tools with a social aspect so that employees are encouraged to share content.     

Do teams need both hands? An analysis of team process ambidexterity and the enabling role of information technology

As a core organizational resource, business processes are vital for organizational teams. To deal with today’s volatile business environment, organizations need to be ambidextrous in terms of process capabilities. However, little is known about how process ambidexterity, process standardization, and process agility, are enabled by information technology (IT) and related to team-level activities. To fill this gap in the literature, we conducted a field study based on 160 teams of 1081 individuals from seven companies in South Korea. Our results show that IT enables both process standardization and agility, and that a team’s process ambidexterity has a positive effect on inter-team coordination and team innovation, which in turn have a direct impact on team performance. Our findings highlight the importance of process ambidexterity by investigating the enabling role of IT and its outcomes in a team. Our results offer theoretical and practical implications from the perspective of team process ambidexterity.     

The role of social media in the engagement and information processes of social CRM

This study furthers investigation into exactly how Social CRM (S-CRM) is different from traditional CRM, and models the interrelationships between its capabilities. It is underpinned in dynamic capabilities theory, to explain how social media, as a resource all organizations use, can lead to differing performance outcomes. It is underpinned in seminal research into traditional CRM, but which does not cater for the disruptive nature of social media. We outline how S-CRM is a second-order dynamic capability consistng of a set of first-order integrative dynamic capabiliies that, when properly interrelated, lead to performance outcomes. We particularly model the role of S-CRM front- and back-office technology capabilities, customer engagement initiatives, and social information processes in driving customer relationship performance. Findings show that S-CRM is different from traditional CRM in a range of ways in the front- and back-offices, and provide a framework for researcher and managers in information systems and marketing to operate at strategic and tactical levels within S-CRM, while being congisant of both.     

"双一流"背景下基于学科评价的图书馆信息资源优化配置探讨

[目的/意义]旨在为高校图书馆优化配置信息资源采购资金提供参考。[方法/过程]依据一流学科评估要求建立学科的评估指标体系,应用熵权法并结合TOPSIS模型得到各学科资金配置权重,根据资金的预算约束条件构建线性规划优化模型,借助MATLAB方法建立资金预算约束条件下信息资源采购资金最优配置方案,并通过仿真算例验证该方案的有效性。[结果/结论]该方案能有效提高信息资源建设资金的投入效益。     

高校图书馆微信公众号用户消极使用行为影响因素研究

[目的/意义]探究高校图书馆微信公众号用户消极使用行为的影响因素,为改进服务质量、优化使用体验和提升用户活跃度等提供有价值的意见和建议。[方法/过程]借鉴信息过载、信息系统成功模型及媒介系统依赖理论的相关研究成果,构建图书馆微信公众平台用户消极使用行为模型,并通过问卷调查和结构方程模型进行验证。[结果/结论]信息过载正向影响用户不满意度,信息质量、服务质量及依赖均负向影响用户不满意度,不满意度正向影响用户的忽略和取关行为,依赖负向影响用户的忽略行为和取关行为;不满意度对忽略行为影响程度大于取关行为,而依赖对取关行为的影响程度大于忽略行为。     

高校教学档案信息安全管理策略

为适应当前社会的飞速发展,全国高校都开始了扩招政策,但是高校在扩大自身规模的同时,却忽略了教学档案信息安全管理的重要性。教学档案信息记录着全校师生的教学实践和生活轨迹,因而加强其信息安全管理、提出行之有效的管理策略是十分必要的。