A Purchase-on-Demand Pilot Project at the University of Arkansas,for the Proceedings of the Materials Research Society Symposiums

In fiscal year 2004–2005, papers published in the Material Research Society's Proceedings series were the fifth most requested interlibrary loan item submitted by faculty and students at the University of Arkansas. This prompted the authors to determine if a purchase-on-demand scheme for items in this series, made without any subject specialist input, would allow the library to increase the strength of its collection at a price that was no greater than or lower than the real cost of traditional interlibrary loan. The study analyzes and describes the parameters of the data. Results suggest that this type of plan might be useful for libraries lacking a designated selector.     

Reflecting Usability Engineering Goals in Interlibrary Loan User Interfaces

Many interlibrary loan services have an online Web presence, ranging from a page of policy information to an entire Web-based system dedicated to providing interlibrary loan services. This article summarizes key themes and works in user-centered design theory and suggests ways to apply usability engineering goals to designing interlibrary loan online interfaces.     

The Assessment of Patron-Initiated Collection Development via Interlibrary Loan at a Comprehensive University

Patron-initiated collecting via interlibrary has been examined regularly in the literature over the past decade, with articles examining the topic at public libraries, liberal arts colleges, and large doctoral institutions. This paper examines a patron-initiated collection development program at Grand Valley State University, a comprehensive university with an enrollment of 24,000 students. It compares Grand Valley State University's experiences with those at other types of institutions. The paper also discusses the different models used to assess the success of these programs within the literature and how Grand Valley State University used WorldCat Collection Analysis, circulation statistics, and peer comparisons to assess its program.     

Interlibrary Loan—Reference Collaboration: Filling Hard-to-Find Faculty Requests

We have implemented a successful in-house outsourcing program between University of Oregon Library departments. Collaboration between interlibrary loan staff and subject specialists appropriates ILLiad e-mail routing capabilities to enable subject specialists to join the workflow in processing difficult ILL requests. The goals of the program are to fill more requests, fill requests more quickly, give subject specialists the opportunity to learn more about their faculty members’ research needs, and to create a stepping stone to a purchase-on-demand program.     

The Consolidation of Two Campus Interlibrary Loan Units Into One: A Partnership Between Law and Main Campus

Until July 2009 Valparaiso University had two campus interlibrary loan units, one serving the main campus and the other serving the law school. In the wake of a projected 15–20% campuswide budget cut, the two campus libraries investigated ways to work together to reduce costs. The libraries came together with Online Computer Library Center and Atlas Systems, Inc., to consolidate the two separate units and ILLiad databases into one. This article discusses the reasons for merging two interlibrary loan units and the steps undertaken to combine two ILLiad systems.     

Introduction to the ISO 18626:2014 Press Release and Interview With Leif Andresen

This article reviews the International Organization for Standardization's (ISO) new interlibrary loan transactions standard, ISO 18626:2014. An interview with the ISO Interlibrary Loan Transactions convener, Leif Andresen, is also provided.     

Interlending Services: Trends,Languages, and use for Collection Development at North-West University

This paper uses the bibliometrics methods to analyse the interlending service trends, language and collection development at the North-West University. The results show that despite some challenges, ILS services at the NWU decreased. More than 98.5% of all documents requested are in English language followed by Setswana and Afrikaans. Out of the 535 books requested by the Mafikeng Campus, 138 were added to the collection of the library. These results point to a need for academic libraries in Africa to adopt strategies for the development of African languages. The results support the continued use of ILS data for collection development purposes.     

A Case for Integration of Interlibrary Loan and Reference

The ongoing debate of whether the Interlibrary Loan Department (ILL) should be autonomous or a function of other departments is revisited in this article. Though much of the literature on this topic advocates ILL merging with the Reference Department, early surveys show mixed findings. The authors reveal results of a recent survey from 324 participants that includes library personnel from public, academic, and special libraries throughout the United States. The outcome of the survey supports the literature that ILL personnel strongly believe that their work is more closely related to reference than that pertaining to circulation or technical services.