BLOGS BOTHER ME

This paper grew out of the authors’ interest in updating the journalism curriculum at AUT (Aukland University of Technology) to better reflect the impact of online media, including social media, on the work of journalists. The challenge for journalism educators is to remain relevant in rapidly changing news and education environments. Our study suggests that while the vast majority of students have some engagement with social media, particularly social networking, and are aware that it can be a powerful tool for journalists, they are still not entirely comfortable with its techniques and they are not experimenting with social media as a production platform as much as we first thought. In short, it appears that they do not have command of professional fluency with social media tools. In response to these findings we have begun to introduce some social media tools and processes directly into the units we teach, in particular: digital story-telling techniques; the use of Twitter and location-based applications; encouraging the ethical use of Facebook etc. for sourcing stories and talent for interviews; podcasting, soundslides and video for the Web, Dreamweaver, InDesign and PHP-based content management systems. We do not see the work to date as the end-point of the changes that we know are necessary, but we are acutely aware of the limitations (structural, institutional and financial) that suggest we should continue with this small-steps approach for the foreseeable future.     

HOSTING THE PUBLIC DISCOURSE,HOSTING THE PUBLIC

In this paper, we examine the inverse and converging movement of two sets of institutions: news organizations, as they find that part of their mission necessarily includes hosting an unruly user community that does not always play by the norms of journalism; and online media platforms and social networks designed for users to share content, as they find that the content being shared is often much like news, some of which challenges their established user guidelines. We draw on in-depth interviews to understand how each industry is finding itself increasingly on the other's turf and facing the challenges and tensions the other has long coped with, but from its own distinct vantage point. From this we explore the ways in which the roles of news provision and community management are increasingly intermingled—in ways that will continue to have an impact on both news organizations and social media platforms, along with their audiences and users.     

SOURCE CREDIBILITY AND JOURNALISM

The extent to which information sources, that stand behind virtually all the news, are perceived by journalists as credible is a key determinant of the likelihood of their obtaining news access and public voice. The nature of source credibility judgment in journalism, however, is disputed between two major schools: while the “visceral” camp contends that it is highly subjective, intuitive and biased, the “discretional” camp perceives it as a far more reasonable and legitimate journalistic tool. The present study attempts to uncover evidence of both “visceral” and “discretional” judgment by studying the conceptual credibility (trustworthiness ratings) and practical credibility (practices indicating trust or skepticism, such as cross-checking and attribution) and the congruence between the two in a sample of 840 news items based on 1870 news sources. Findings were gleaned in face-to-face reconstruction interviews with reporters from nine leading Israeli news organizations, who reconstructed, source by source, the processes behind their items, shortly after their publication. Pro-discretional evidence shows that while journalists perceive their own experience as more credible than that of any other human agent, they do tend to stick with sources they perceive as more credible, the majority of which were relied on in the past, granting them more ready acceptance. Pro-visceral evidence, in turn, demonstrates that even the least credible sources receive substantial news space, some without any cross-checking. Furthermore, reporters ranked their sources' credibility even when they had no former record of trustworthiness. The paper suggests interpreting the composite of these findings as discretional logic with islands of visceral judgment.     

ONLINE FEATURE JOURNALISM

Although online journalism is still dominated by breaking news coverage, new genres are emerging that differentiate it more and more from old media journalism. This article explores the emergence of feature journalism in online newspapers. Through comparative qualitative text analysis of feature journalism in the US online newspaper palmbeachpost.com and the Norwegian online newspaper dagbladet.no, two widely different approaches to the production of feature journalism on the Web are uncovered and a critical perspective on the remediation of journalistic genres in online newspapers is elaborated. The analysis shows that both these approaches display a clash between discourses of traditional feature journalism and discourses of online communication. It further reveals that genre development in online journalism is a complex process marked by contradictions and inconsistencies and that online newsrooms are struggling to find solutions on how to differentiate online journalism from old media journalism.     

When Everything Else Fails: Radio Journalism During Hurricane Maria in Puerto Rico

ABSTRACT

In an era of over-reliance on online media technologies in disasters, this research examines the journalistic functions played by Puerto Rican AM radio workers during Hurricane Maria. Throughout the emergency there was total loss of electricity and communications, nonetheless local radio continued operations. This study is one of a few that explore journalistic practices during a disaster in the context of a Spanish-language media system. Through a qualitative analysis of in-depth interviews with radio workers, we found that in spite of having preparedness plans, the magnitude of the disaster led to improvization and the embracing of alternative journalistic roles. One of the main barriers was the inadequate technology for this particular context. Radio workers were also victims of the disaster and faced challenges in both their journalistic and first responder roles.     

Bearing the Burden of Corporate Restructuring: Job Loss and Precarious Employment in Canadian Journalism

ABSTRACT

This article reports on job loss among Canadian journalists between 2012 and 2016. Building on Australian research on the aftermath of job loss in journalism, this article examines the experiences of 197 journalists who were laid off or who took a buyout, voluntarily or not, due to corporate restructuring in Canadian media (both French and English). To date, no scholarly research in Canada has examined what happens to journalists after they are laid off, including the personal and professional experiences journalists undergo when they lose their job and seek a new one, or the implications of these experiences for Canadian journalism in general. Overall, in a result that mirrors laid-off Australian journalists’ experiences of re-employment, we find a dramatic shift among journalists’ employment status and a decline in incomes after job loss. The majority of our survey participants moved from full-time, secure, and well remunerated work to more precarious forms of employment in and out of journalism, including freelance, contract and part-time. This shift in employment status demonstrates underlying precariousness in Canadian journalism. We argue that job loss in journalism has implications for broader social life and for journalism as an institution vital for participation in democratic life.     

News Media's Rhetoric on Facebook

ABSTRACT

While Facebook is an important distribution channel for today's media houses, there is a lack of research on how news outlets choose to present their stories in social media. The present study aims to narrow this gap by analysing two weeks of Facebook updates by the Norwegian tabloid Dagbladet and the public-service broadcaster NRK and comparing them to the corresponding stories on their news sites. An important objective is to uncover if and how the Facebook updates depart from established text norms for online papers. The method is triangulated. A quantitative content analysis reveals that newsrooms tend to utilize a wider range of speech acts when writing presentations specifically for Facebook. A follow-up qualitative analysis identifies five rhetorical strategies for unique promo texts on Facebook: adding emojis, posing questions, making requests, expressing emotions and stating subjective points of view. Qualitative interviews with responsible journalists confirm that these strategies are more common the less controversial the stories are. However, the newsrooms have few explicit guidelines for when it is acceptable to transgress traditional journalistic text norms. The findings are summarized in a model that connects the continuum of decreasing story controversy to a corresponding continuum of increasingly interpretative and subjective rhetoric.     

Don’t Quote me: Effects of Named,Quoted, and Partisan News Sources

ABSTRACT

Many news organizations have developed policies on the use of named and unnamed sources, including whether the latter can be directly quoted or paraphrased in news stories. In this experiment, we test how audience members respond to these policy dictates by measuring news credibility in a political story that manipulated whether the source was named, whether that source was directly quoted, and the source’s political connection to the story. We found that while each of these manipulations had little or no main effects, they combined to trigger a discernible change in credibility in the eyes of the audience.     

Newsrooms and Transparency in the Digital Age

Facing a decline in public credibility, news organizations have been encouraged to embrace transparency to combat rising public distrust. In this paper, we examine how journalists at six leading news outlets in the United States grapple with the concept of transparency and its implementation in their newsrooms. Our data indicate that news outlets engage in a limited and strategic form of transparency that enable them to appear transparent without offering substantive insights into the journalistic process.     

Partners in Power

This historical analysis examines the relationship between investigative journalists and official sources through the prism of Pulitzer Prize archive materials from 1917 through 1960. Most prize research has focused on the content of winning stories, but this study provides a fuller picture of the process of newsmaking—and policymaking—through an exploration of deliberative material created by prize juries. While the role of the press in these decades and beyond has been conceptualized alternately as a passive lapdog or an aggressive watchdog, this essay offers a more nuanced view of newspapers that are fully entangled with power in society—sometimes collaborating with a faction of power, sometimes confronting a faction, and, often, both at once. Detailed jury notes on the nominations tell the stories behind the investigations, revealing a press that sometimes leads and other times takes the lead from those in positions of official power. The paper adds to the literature on policy and media agenda building, arguing that through investigative reporting, journalists have often been active rather than passive partners in systems of community standard maintenance.