Utilising multimedia ESP programme in enhancing flight attendants' safety knowledge and problem solving skills

A multimedia English for Specific Purposes (ESP) programme was developed to train flight attendants. The programme comprised of two units. Unit one is listening comprehension, which provides the flight attendants' with specific information of Airbus A340. Unit two is reading comprehension, which provides the flight attendants with the emergency procedures. The effect of this programme on the flight attendants' safety knowledge and problem solving was measured using an achievement test which comprises two parts; the first part includes 10 multiple‐choice questions based on listening comprehension and measuring safety knowledge; the second part includes 15 multiple‐choice questions based on reading comprehension and measuring problem solving situations. The sample of the study consists of 36 flight attendants divided into two groups. The test was administered as a pretest and a posttest for the equivalence of the groups and their achievement. The results revealed that the computerised ESP programme has a measurable effect on the flight attendants' recall of safety knowledge and problem solving skills. The researchers recommended that similar computerised ESP programmes should be designed in order for the flight attendants to be well equipped with skills and knowledge in dealing with emergency problems that they may occur during flight.     

Review and redesign of the curriculum of a Masters programme in telecommunications engineering – Towards an outcome-based approach

This article presents the methodology and results of the curriculum review of the Masters of Science programme in Wireless Communications offered by the Telecommunications Engineering Department at Yarmouk University in Jordan. The review is based on expert opinion collected through questionnaires and meetings about the programme and focuses on two main aspects: the first is relevance of the programme to the needs of local and regional telecommunications industry and the second is comparability to similar programmes in the EU.

Through an extensive analysis of the collected data, a set of recommendations for improvement of the existing curriculum was developed. These recommendations were then used to redesign the curriculum with regard to contents, teaching methodology and assessment.