Breaking Down Barriers for Student Parents and Caregivers with Family-Friendly Library Spaces

Abstract

In 2016, J. Murrey Atkins Library at the University of North Carolina at Charlotte opened a reservable study room where student parents and caregivers can study with their children on campus. In 2018, the library opened a second family-friendly study room to meet the needs of our growing campus community. To inform the room design, the library conducted a mixed methods research study that included a user survey, an examination of room reservation and usage data, and one-on-one user interviews. This paper focuses on the user-centered design process used to inform the development of the second, family-friendly, library study room.     

How much should it cost? An introduction to management use of costing information

With the introduction of the internal marketthe health service is changing rapidly and health libraries must change with it. Many libraries arerequested to cost their services. The demand comes from external customers and from their ownorganizations. This paper discusses the various reasons for costing services and howcosting information can influence our management decision making. The paper challengeslibrarians to move costing processes away from a mechanistic approach, towards a means ofdemonstrating the worth of a library resources unit in cost and qualitative terms. Using costinginformation for cost control purposes, comparison of cost with other providers, setting prices ordetermining future service delivery levels is discussed, as well as considering the question ofexternal provision of library services. Use of information on fixed and variable costs andassessing break-even levels of service provision is illustrated as a helpful guide to library survival.     

Governance and Decision–making in Smaller Colleges

A small pilot project suggests that the governance of smaller colleges differs significantly from that of large universities, including the former polytechnics which were incorporated at the same time. The differences do not only relate to size, even though small size allows greater contact between governors and academic activities in their role in relation to 'the general educational character' of an institution. Small size also creates possibilities of a 'drift' to a greater role for governors in management rather than governance, and key issues emerge of role boundaries and relationships with staff. Smaller colleges have other factors affecting governance. Some have particular specialisms – music, art, land–based industries and so on – with their own cultures, shifting employment contexts, and considerable overlap between professionals inside and outside the colleges. The history of some as church colleges also continues to have influence. In general, their size allows a more 'familial' climate in decision–making, but that, too, has strengths and weaknesses.     

Severe Learning Difficulties in Northern Ireland: Leaving School

Responsibility for pupils with severe learning difficulties in Northern Ireland was only recently taken by the education authorities. The findings of research into the school leaving arrangements are described by Dr Ian Wells, senior research officer with the Northern Ireland Council for Educational Research (NICER), Belfast.     

Scholarly communication in the digital environment: what do authors want?

This article reports on a large‐scale international survey of authors' perception and experience of the journals system conducted by ciber in association with National Opinion Polls (NOP). It explores the factors that inform authors' decisions where to publish and, in particular, which groups of readers they perceive to be most important. It probes readership behaviour and the values that underlie authors' attitudes towards copyright and emerging business models, notably open access. It is concluded that many aspects of author behaviour are highly conservative and that a significant shift towards open access is, in the short to medium term, highly unlikely.     

Digital is the Future—And the Now: EmPosium on Digital Platform Listening Trends

Editor’s Note: A JRAM email symposium is structured in the same way of a convention symposium. A group is empaneled to discuss an issue, a moderator asks the panel to address a series of questions while one or more discussants are tasked with responding to the panelists and acting as a surrogate for the audience in the understanding and the interrogation of the ideas presented. In this symposium, panelists were emailed a list of identical questions by the moderator. Panelists and discussants were selected for their knowledge, experience, and the diversity of ideas they bring to the symposium. The answers were then collated, lightly edited for spelling or syntax, arranged in a readable order, and then emailed to the discussants for their feedback. Follow-up questions were only asked for the purpose of clarity with regard to a definition or a convoluted sentence. Both panelists and discussants were encouraged to respond conversationally to the issues.