The RIX Wiki: the use of multimedia advocacy to support person-centred planning in a special needs secondary school – implications for current policy and practice

The article documents findings from a pilot study undertaken in 2012–2013 in a special needs secondary school in the England, that trialled the use of a multimedia advocacy tool, “The RIX Wiki”. The trial was part of the pathfinder programme, which aimed to reform existing Special Education Needs provision, from the system of statementing to one of developing education health care plans. The reforms became enshrined in the Children and Families Act (2014). The findings were overall positive and helped with person-centred planning processes. The discussion is framed within current and future policy directives. We argue that multimedia advocacy approaches and software tools, like the “RIX Wiki” will have a continued role to play in ensuring the needs, aspirations and choices of children and young people with learning disabilities remain central.     

Breaking Down Barriers for Student Parents and Caregivers with Family-Friendly Library Spaces

Abstract

In 2016, J. Murrey Atkins Library at the University of North Carolina at Charlotte opened a reservable study room where student parents and caregivers can study with their children on campus. In 2018, the library opened a second family-friendly study room to meet the needs of our growing campus community. To inform the room design, the library conducted a mixed methods research study that included a user survey, an examination of room reservation and usage data, and one-on-one user interviews. This paper focuses on the user-centered design process used to inform the development of the second, family-friendly, library study room.     

How much should it cost? An introduction to management use of costing information

With the introduction of the internal marketthe health service is changing rapidly and health libraries must change with it. Many libraries arerequested to cost their services. The demand comes from external customers and from their ownorganizations. This paper discusses the various reasons for costing services and howcosting information can influence our management decision making. The paper challengeslibrarians to move costing processes away from a mechanistic approach, towards a means ofdemonstrating the worth of a library resources unit in cost and qualitative terms. Using costinginformation for cost control purposes, comparison of cost with other providers, setting prices ordetermining future service delivery levels is discussed, as well as considering the question ofexternal provision of library services. Use of information on fixed and variable costs andassessing break-even levels of service provision is illustrated as a helpful guide to library survival.     

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