What Should We Teach Children About Forgiveness?

The Primary and Secondary Handbooks on the National Curriculum for England state that children ‘should learn how to forgive themselves and others’. But what is involved in forgiveness? It is suggested that there is a strict view, which is shown to involve some ethically questionable attitudes, and a more relaxed view. Schools, it is suggested, need to introduce their students to an understanding of the complexities of these notions of forgiveness and other possible attitudes to wrongdoers. In the life and organisation of the school, however, it is argued that the more generous‐spirited attitude should prevail.     

Financial Feeling: An Investigation of Emotion and Communication in the Workplace

There is growing interest in the role of emotion when considering communication in the workplace. This work has most often considered workers in front-line service positions in investigations of emotional labor, and human service workers in investigations of empathy and emotional work. In this study, we consider processes of both emotional labor and emotional work in the financial planning profession. Financial planners occupy a role requiring ongoing relationships with clients, conversations about the often emotional topic of money, and a need to manage emotion in a variety of interaction contexts. Thus, from extant theory and literature regarding emotion and communication, we proposed research questions regarding the roles of emotional labor and emotional work in the financial planning profession. These questions were investigated in a web-based survey study of almost 300 professional financial planners and supporting interviews with 14 financial planners. Results indicate support for existing theory on emotional work, extensions to current research regarding emotional labor, and important implications for the role of emotion and communication in a range of professional service roles.     

Communicating Prevention: The Effects of the keepin' it REAL Classroom Videotapes and Televised PSAs on Middle-School Students' Substance Use

This study sought to determine if exposure to two communication-oriented activities, videotapes and public service announcements, accounts for changes in substance use among adolescents participating in the Drug Resistance Strategies Project's keepin' it REAL adolescent substance use prevention curriculum. Middle-school students (4,734, 72% Latino) responded to questionnaires related to these analyses. An analysis of covariance (ANCOVA) model was fit separately to six substance use outcomes. The results suggested that intervention students who saw four or five videos engaged in less substance use in the past month than did students who saw fewer videos. Having seen the PSAs one or more times did not predict the reported change in substance use.     

Diversity on U.S. Public and Commercial TV in Authorial and Executive-Produced Social-Issue Documentaries

Where are diverse makers and subjects most likely to be found in U.S. TV documentary? This study compares commercial and public TV series, and also anthology formats (“authorial” series) and executive-produced formats. A content analysis for characters and makers showed that public TV authorial series are more diverse than either commercial or other public TV series. Independent documentaries have diversity value both in commercial and public TV settings.     

Cultivating communities of care: A qualitative investigation of the communication of support among incarcerated women

In 2014, a female-only detention and re-entry facility was restructured to implement new rehabilitative philosophies rooted in strategies to prepare incarcerated women for successful transition into society. A specialized housing unit called incentive-based housing (IBH) was created within this facility to promote an environment of accountability and responsibility. Here, women are expected to be proactive in seeking and achieving successes through programming, all while offering support to one another. In this study, participant observations and interviews were used to understand how 12 incarcerated women living in IBH communicate support. This qualitative study revealed three forms of support being communicated: (a) accountability, (b) validation, and (c) compassion. This study also revealed forms of communication that complicate support, including (a) drama and (b) rivalry. Communication of support is important to consider as we devise new approaches to rehabilitation within America’s criminal justice system.     

Community College Counseling: Why Are Research Outcomes So Elusive?

This article focuses on counseling research in the community college context. The article suggests the need for a robust community college knowledge base, describes some limitations of the current community college literature, and suggests a framework for more effective work in this area. The authors’ own experiences and selected examples of published studies are used as illustrations of the hurdles encountered and solutions available when examining counseling theories, practices, and outcomes in 2‐year settings.     

Commemorative places,political spaces: Virginia Indians,the Jamestown Quadricentennial,and the quest for sovereignty

ABSTRACT

This essay examines the cross-cultural communication strategies deployed by a coalition of indigenous tribes in Virginia to leverage the Quadricentennial commemoration of the founding at Jamestown in support of their sovereignty campaign. The tensions between Jamestown’s mythos as the “birthplace of democracy” and the natives’ historical and contemporary lived experiences, combined with the national and international attention focused on the events, constructed the 400th anniversary “celebrations” as a compelling location for social action. The coalition employed intercultural communicative practices—particularly cross-cultural dialogue and negotiation—as means of mobilizing these tensions to renegotiate their relationship with the federal government, illustrating the intersection of intercultural communication, memory, and identity.