What Makes Access Services Staff Happy? A Job Satisfaction Survey

This article reports the results of a survey that analyzed the job satisfaction of 361 library access services practitioners. Library access services staff were surveyed and asked to rate job satisfaction based on Maslow's Hierarchy of Needs and Herzberg's Two-Factor Theory. Results show that access services staff have opportunities for satisfaction based on higher-level needs. Personal fulfillment, job opportunities, and relationships with coworkers rated as the top three most important factors. There are also contributing factors that affect job satisfaction based on lower-level needs, such as salary. Age, education level, and administrative responsibilities also play a role in job satisfaction of access services staff. The survey results demonstrated that most employees are satisfied, while improvements are needed in certain areas to provide employees with a more fulfilling work environment.     

Behaviour,race and inclusion

Abstract

This article argues that because of the practice in the 1960s of placing black children in so-called ‘educational subnormal’ units there is now a reluctance to look at the speci?c needs of African Caribbean children. The post-Warnock politics of integration/inclusion following this period point to the ‘institutional racism’ of schools and white teachers to explain poor exam results. This article argues that in the current political climate which prioritizes ‘inclusion’ we should not patronize the black child. There is a need to position the factors of oppression equally with other factors of underachievement; to re-employ psychological, behavioural and educational tools as well as to deconstruct school processes and teacher attitudes; and to consider psychosocial factors related to underachievement without forgetting the reality of institutional racism. The article illustrates a research project that looks at the pastoral needs of African Caribbean children. It points to these needs as the key variable in unlocking their underachievement at school.     

Developing the 21st Century Academic Librarian: The Research Support Ambassador Programme

ABSTRACT

The nature of academic librarianship is changing as librarians move away from the curation of material and into research support roles. Although this creates new opportunities it can be difficult for staff to learn the skills needed. The Office of Scholarly Communication at Cambridge University seeks to address this issue with the Research Support Ambassadors Programme, an initiative which skills staff in areas such as Research Data Management and Open Access. This case study outlines the evolution of the program from its pilot through to its recently completed second run in 2016. The challenges associated with running a cross-library training program are discussed and solutions highlighted. Also discussed is the impact that the program has had on participants. This case study will be of interest to those aiming to pursue a career in this area of librarianship and those looking at preparing staff for the future of the academic library.     

Intergenerational activities

Early Childhood Education Journal - How can we prepare the young children of today for the future, when 20 percent of all Americans will be old? Education about the process of human aging can help...     

Impact of school-type and sex of the teacher on female students' attitudes toward mathematics in Nigerian secondary schools

The purpose of the study was to identify female students' attitudes toward mathematics when studying under four conditions and to assess the impact of school-type and sex of teacher on students' attitudes toward mathematics. An instrument to measure attitude toward mathematics was administered on a stratified random sample of 240 female students drawn from 5 co-educational and 6 all-girls' secondary schools in Plateau State, Nigeria. The findings suggest that the best environment under which females can learn mathematics is in all-girls' secondary schools where mathematics is taught by female teachers.