Why the whole is less than the sum of its parts: Examining knowledge management in acquisitions

This paper seeks to explain why an acquiring organization was unable to leverage the expertise of the acquired organization even though both organizations were highly successful in their own right prior to the acquisition. It offers a knowledge-based perspective by teasing out the essential knowledge attributes pertinent to acquisitions. The research was carried out using an interpretative case study methodology at a Singapore-based multinational organization in the semi-conductor industry. The main data collection method used was face-to-face interviews with some 28 staff from October 2006 to December 2006, almost 2 years after the acquisition exercise. The findings suggest that the lackluster outcome could be traced to three knowledge attributes, namely, accessibility, applicability and cumulativeness. In conclusion, a number of practical and research implications are highlighted.     

Benefits of Brief Counseling Training for Master's‐Level Trainees in University Counseling Centers

Little has been addressed in the literature about the advantages of brief counseling training for master's‐level trainees working in university counseling centers. This article discusses the benefits that time‐limited treatment affords trainees and offers implications for training and research.     

Responses of American research universities to issues posed by the changing environment of higher education

Conclusions This study clearly reveals that the benefits ascribed to strategic planning typically are achieved through a variety of means. A formal process that seeks to plan in a comprehensive, linear fashion is likely to be too complicated, politically divisive, expensive and inflexible, and to ignore how decisions are made in a complex, highly decentralised university. While many approaches to planning are used, universities must ensure they provide periodically opportunities for university staff—freed from daily responsibilities—to consider strategic concerns. Accurate and relevant information must be available to all who make and carry out decisions. Planning should be viewed as a learning process rather than a document producing exercise. Extensive communication among university staff and faculty is needed to ensure informed debate and substantial acceptance of decisions—otherwise they are unlikely to be implemented. Perhaps most important is not the process employed but the decision-maker's breadth of perspective and sophistication. No process will overcome lack of competent leadership. The importance of daily decision-making in various councils and committees on issues such as cost containment and budgetary priorities is underestimated in the literature on planning.Critics have doubted whether universities' structures and processes permit them, or their leaders have the resolve, to confront the emerging issues. However, in many respects, the universities' decentralised, multiple decision-making practices may suit them well. They face the same challenging societal changes as other sectors of society. Their staff include some of the most capable individuals in the United States, and in the past they have been highly adaptable during periods of profound social change.Universities do not appear to be less aware of the need to adapt, nor more constrained in adapting to new conditions, than other sectors of society. In fact, university research and scholarship will be highly important in pointing the way for the whole of society to meet this era's challenges. If pessimistic predictions about current trends turn out to be accurate, universities no doubt will adapt at least as well as other kinds of institutions. The travails of business in this environment are daily news! There will be occasional casualties among the universities, as frequently occurs during major social transitions, but institutions that have grown in importance for over 1,000 years, will doubtless emerge from this period perhaps somewhat changed but still performing their historic social functions.     

Decision-process behaviors of academic managers

Identifying decision processes which academic managers prefer was the focus of this study. Sixty-eight division chairpersons in a community college system, 10 in a 4-year college, and 29 in a university were questioned about 30 problem situations. Chairpersons usually selected consultative decision-process styles which encourage faculty participation. These consultative decision styles are protective of the quality of decision outcomes. However, faculty acceptance and commitment to decision alternatives often was a threat. Participation was not used in problem situations as a means to resolving conflicts. The Vroom-Yetton decision model was helpful in identifying strengths and weaknesses of decision behaviors of chairpersons.     

Community perceptions and utilization of a consumer health center

The purpose of this study was to understand factors that may affect the usage of a consumer health center located in a public library. More specifically, the authors wanted to know what health resources are of interest to the community, what patrons'' perceptions of their experience at the center are, and finally, how staff can increase utilization of the center. In general, perceptions of the center were positive. The findings support that participants appreciate efforts to provide health information in the public library setting and that utilization could be improved through marketing and outreach.Problems with health literacy—one''s ability to obtain, process, and understand basic information and services needed to make appropriate health decisions 1, 2—significantly limit effective dissemination and understanding of relevant health information, especially among racial and ethnic minorities where health literacy challenges are pervasive 3–5. People with limited health literacy skills have higher medical costs and use an inefficient mix of medical services 3, 6–13. This compromises their health and is a major source of economic inefficiency in the US health care system. Efforts to address low health literacy may result in reductions of health inequities, decreased medical costs, and enhanced quality of life 14. However, efforts to promote health literacy that seek to empower individuals to understand health information and act in their own interest remain an underexplored pathway to improved health outcomes 9.The National Network of Libraries of Medicine (NN/LM) encourages libraries to reach out to low literacy groups in their surrounding communities to address literacy challenges 15–17. These actions have resulted in development of consumer health libraries, centers where patrons can get accurate and timely health information. Preliminary investigations of consumer health libraries have reinforced the value of these services 18, 19, but there is little information regarding the provision of similar services in other public settings.The Healthy Living and Learning Center (HLLC), located in a public library in Petersburg, Virginia, was established in 2012 to provide one-on-one assistance in accessing health information and community resources. According to 2010–2013 census data, 25% of Petersburg residents are below the poverty line 20. Localities surrounding the HLLC experience some of the most unfavorable health outcomes in Virginia 21. In addition, 16%–24% of citizens in the surrounding localities are illiterate 22.The public library setting provides an appropriate context to initiate consumer health centers outside of medical settings. Librarians are already being asked to meet consumer demands for health information 15–17, and the provision of accurate health information is a natural extension of the services that public libraries provide. The American Library Association reports that 62% of libraries report that they are the only source of free public access to computers and the Internet in their communities 23. According to a recent study from Pew, 35% of Americans 16 and older say they have used free Internet access points, 47% of whom have used these services to get health information 24. For a number of minorities, the public library is the only place they have Internet access 25. Thus, libraries not only remain a critical resource among the public, but may also have unique access to populations who are more vulnerable to health inequities.     

The issue of privacy reviewed

Increasing demands for information about higher education lead the authors to reconsider the issue of privacy from an ethical point of view. Both individuals and institutions, it is argued, should be treated alike as subjects. Threats to privacy include (1) collection of information without consent, (2) unwarranted interpretation of information, and (3) dissemination of information beyond subjects' intent. It is contended that the burdens of justification, gaining cooperation and trust of subjects, and bearing responsibility for protection of subjects' privacy lie with the researcher. Failure on his part to assume these burdens justifies refusal of cooperation on the part of subjects.     

Effects of Spatial Scale on Cognitive Play in Preschool Children

This study examines the effects of a scale-reduced play environment on temporal aspects of play behavior. Specifically, it examines the amount of time required to enter complex forms of play, the length of play segments, and the percentage of total play time spent in complex play under normal environmental conditions (full-size, control) and under scale-reduced environmental conditions (experimental). Eleven subjects (mean age of 4 years 2 months) were observed during unstructured play activity with playdough in a small-n, A-B-A-B design. Subjects served as their own controls and were self-motivated relative to the activity. The play structure (scale-reduced environment) consisted of a screened wooden frame 7' (L) x 5' (W) x 5' (H) over a vinyl floor. Results indicate subjects enter complex forms of play more quickly, engage in play segments of longer duration and tend to spend a slightly greater percentage of their overall play time in complex play under experimental conditions, as hypothesized. This study suggests attention span and information processing may be affected by the scale of the play environment. : -.