Storage and retrieval of e-mail in a business environment: An exploratory guide

Executives recognize the value of maintaining access to information. More managers filter their own e-mail rather than have assistants do this task. Organizing and storing data for future use are left to the personal preference of the individual manager. Is this in the best interest of the organization? Are data being stored in a manner causing them to be irretrievable in the future? Are irrelevant data being stored? This study investigates the strategies used to store and retrieve e-mail. The results revealed that the primary search strategy was a reliance on memory. The labels assigned to the e-mail folders triggered the user's memory. Although, in the short term, memory is sufficient for organizing and retrieving information, the lack of transferability and preservation of this information poses a danger. The association between the electronic file label and the stored information is unique to the manager and may lead to inaccessibility of relevant corporate knowledge in the future.     

No Longer One-to-Many: How Web 2.0 Interactivity is Changing Public Service Radio’s Relationship with its Audience

The relationship between public radio and its audience has undergone significant change since the adoption of Web 2.0 technology. Web 2.0 allows an audience to interact easily and speedily with a public service broadcaster, forming an inclusive, two-way listening environment. This contrasts with the traditional one-way model of public broadcasting. This research project used New Zealand public radio broadcaster RNZ National as a case study. The phenomenon was studied from the perspective of those who listen to content, and those who create it. Findings include the ready adoption of Web 2.0 technology by the audience and the validation of that participation by RNZ National hosts and producers.     

Later life learning experiences: listening to the voices of Chinese elders in Hong Kong

Abstract

Governments’ anxieties about ageing populations are mostly concerned with the costs of welfare, care and health provision which all have to be paid for by an ever dwindling working population. However, research in later life learning indicates the significant role that lifelong learning can play in promoting mental well-being and resilience, and in assisting with maintaining personal self-confidence and self-coping strategies that prevent cognitive decline in an ageing population. This paper draws on the research with a group of Chinese elders in Hong Kong, who provide information about their experiences and views on learning in later life, including the meaning of learning, barriers to participation, learning interests, needs, motivations, and instructional preferences. Both quantitative and qualitative findings are reported to shed light on later life learning experiences, which contribute to the global understanding of later life learning and serve to inform the development of policy and practice geared to the planning and provision of opportunities to keep learning at the later stages of life.