The Research and Education Global Network in ‘Stochastics for the Quality Movement’∗

This paper is divided into three sections. First, a summary of recent developments in the so-called ‘quality movement’ is given. Next, a discipline entitled ‘stochastics for the quality movement’ is proposed. Finally, a global network to promote, implement and develop world-wide research and education in ‘stochastics for the quality movement’ is proposed.     

Queueing Theory

RESUME

The aim of this paper is to stress the need for a better training in stochastic methodology for European engineers. The emphasis is on applied probability. In Section 2, a brief introduction to the main features of queueing theory is given, as well as some examples of applications of queues to manufacturing and service industries. Sections 3 and 4 present some recommendations for further action and some final comments concerning stochastic education for engineers.

L'objectif de cet article est mettre en relief la grande necessityé d'une meilheure formation stocastique dans les cours pour les ingénieurs europeens. L'accent est mis sur le domaine des probability's appliquees. Dans la Section 2 une brieve introduction aux caracteristiques plus importantes de la teorie des queues d'attente estfaite; aussi quelques examples des applications de cette téorie-là aux industries des manufactures et des services. Dans les Sections 3 et 4 on présente quelques recommendations et commentaires finals relatives a I'éducation dans la mathématique stocastique pour les ingénieurs.