Seven keys for implementing the self-evaluation,periodic evaluation and accreditation (AVA) method,to improve quality and student satisfaction in the Italian higher education system

This paper develops a theoretical framework that could facilitate the application of the Autovalutazione, Valutazione periodica, Accreditamento (AVA) method in Italian universities, trying to simplify the use of this approach, and to cover the existing gap between Italy and others European academic institutions. The new competitive environment in the academic system has created a reality where customers compare the ‘knowledge value’ that they are likely to receive in each academic institution. Quality in education is nowadays fundamental and student satisfaction is one of its main dimensions. There is an emphasis on service that meets the students’ needs and expectations, problem-solving processes based on facts, feedback systems and statistical methods and improvement of processes and systems by collaboration and involvement. Starting from 2013, all Italian universities are obliged by law to adopt the AVA method [Self-Evaluation, Periodic Evaluation and Accreditation], a system of activities carried out by the National Agency for the Evaluation of Universities and Research Institutes (ANVUR).     

数字化微格教学系统的开发利用研究--基于奥威亚教学视频应用服务平台

随着信息技术和教学理论的发展,传统微格教学系统已逐渐向数字化转变。将奥威亚(AVA)教学视频应用服务平台技术应用于数字化微格教学系统中,提高微格教学的效率和质量,实现教学环境全面信息化,教学过程远程实时化,跟踪拍摄自动智能化等功能。