Decoding digital transformational outsourcing: The role of service providers’ capabilities

The business process outsourcing industry has got disrupted, first by the significant shift in value creation activities from the clients to the service providers, and second by pervasive digital penetration, resulting in the emergence of Digital Transformational Outsourcing (DTO). Service providers now play a more significant role, making their capabilities important. In the new context, service providers require a uniquely different set of dynamic capabilities to handle end-to-end business functions on behalf of their clients while delivering digital value propositions.We study 26 of the largest global business process outsourcing providers to conceptualise and identify six dynamic capabilities of service providers salient in the new context, i.e., consultative, orchestration, insights, network management, knowledge access, and standardisation. Interviews conducted with industry experts provided evidence in support of the identified dynamic capabilities. A novel firm capability dataset was created using secondary data, and using fuzzy-set Qualitative Comparative Analysis (fsQCA), we identify configurations for high and low performance and find them to vary by the firm's broad/narrow scope.     

Cross-company customer churn prediction in telecommunication: A comparison of data transformation methods

Cross-Company Churn Prediction (CCCP) is a domain of research where one company (target) is lacking enough data and can use data from another company (source) to predict customer churn successfully. To support CCCP, the cross-company data is usually transformed to a set of similar normal distribution of target company data prior to building a CCCP model. However, it is still unclear which data transformation method is most effective in CCCP. Also, the impact of data transformation methods on CCCP model performance using different classifiers have not been comprehensively explored in the telecommunication sector. In this study, we devised a model for CCCP using data transformation methods (i.e., log, z-score, rank and box-cox) and presented not only an extensive comparison to validate the impact of these transformation methods in CCCP, but also evaluated the performance of underlying baseline classifiers (i.e., Naive Bayes (NB), K-Nearest Neighbour (KNN), Gradient Boosted Tree (GBT), Single Rule Induction (SRI) and Deep learner Neural net (DP)) for customer churn prediction in telecommunication sector using the above mentioned data transformation methods. We performed experiments on publicly available datasets related to the telecommunication sector. The results demonstrated that most of the data transformation methods (e.g., log, rank, and box-cox) improve the performance of CCCP significantly. However, the Z-Score data transformation method could not achieve better results as compared to the rest of the data transformation methods in this study. Moreover, it is also investigated that the CCCP model based on NB outperform on transformed data and DP, KNN and GBT performed on the average, while SRI classifier did not show significant results in term of the commonly used evaluation measures (i.e., probability of detection, probability of false alarm, area under the curve and g-mean).     

论大众竞技运动与精英竞技运动的协调发展

体育与竞技运动是两个不同的概念 ,两者都有普及与提高的问题 ,精英竞技运动的发展不是建立在大众体育和学校体育的基础之上的 ,其发展的基础是竞技运动在全社会的普及。传统的认识存在许多缺陷 ,导致在实践中产生很多偏差。讨论了大众竞技运动与精英竞技运动的异同 ,分析了西方国家管理与发展竞技运动的模式、中国发展竞技运动成功的经验及存在的问题 ,说明了应如何理解所谓大众竞技运动与精英竞技运动协调发展的问题 ,最后从 5个方面探讨了大众竞技运动与精英竞技运动协调发展的基本对策。     

正交变换在积分中的应用

利用正交变换,在重积分、曲面积分中处理积分的变数替换。     

浅析师生互动式营销案例教学法

现代经济社会所要求的人才培养的目标是具有创新思维、创新能力的新一代创造型人才,而以学生为中心的教学模式无疑是达到这一目标的有效途径。本文通过对各类企业典型案例的深入分析,使学生既能牢固地掌握所学的基础理论知识,又能针对具体企业、具体问题作出自己的判断,提出具有个性化的分析诊断以及营销管理对策,这对于培养具有创新观念的新型人才意义深远。     

知识经济背景下科技期刊的变革与编辑的转型

论述知识经济时代科技期刊及其生存空间的变革，为适应这种变革，科技期刊编辑应尽快转型，包括思想观念的转型，知识结构的转型，编辑职能和工作方式的转型，以及编辑社会角色的转型。     

海峡两岸大学图书馆虚拟馆藏资源建设比较研究

通过对海峡两岸大学图书馆虚拟馆藏资源建设的调查 ,认为两岸大学图书馆在信息资源建设中 ,应加强协调 ,优化信息资源配置 ,促进信息资源共享 ;应开展学术交流和人力资源交流。参考文献 5。     

北体大、日体大图书馆文献分类方法比较研究

中、日图书馆对馆藏文献的收集整理有较大的差异,其中最主要的不同在于采用了不同的图书分类体系.日本图书馆多数采用<日本十进分类法>(NDC),而中国图书馆多数采用<中国图书馆分类法>(中图法).由于这两部分类法在分类体系上各具特点,造成日、中两国图书馆在文献收集整理上存在的明显差异.本文从历史发展的角度讨论NDC与中图法的异同,以此揭示日本体育大学图书馆和北京体育大学图书馆在文献整理上的差异.     

谈我国体育体系的根本性大变革

党的十六届三中全会的“决定”中提出，我国体育要脱开同卫生事业的历史性联合，转入文化范畴，这就表明体育的本质功能和根本任务的根本变化，也标志着体育体系的大革变，有其重要意义，其间当然存在许多理论和实践问题，需要我们认真探讨。     

沈阳农业大学女大学生体质现状分析

采用整群抽样的办法抽取沈阳农业大学一年级、二年级共643名在校女大学生进行体质健康现状调查,以了解该校女大学生的体质状况,为体育教学中有针对性地提高女大学生的身体综合素质和体育教学改革提供科学依据。调查结果提示,在今后的体育教学中有的放矢地为女大学生制定锻炼目标,有针对性地选择锻炼策略,制定切实可行的锻炼计划非常必要。在体育教学中,加强上肢力量的锻练,提高对城市女大学生耐力和力量锻炼的要求,对全面提高女大学生的身体素质,进而提高教学质量具有重要的意义。