Activity theory: a framework for understanding multi-agency working and engaging service users in change

This article discusses the quality of professional relationships between educational psychologists (EPs) and other professionals who work around children, young people and their families as part of a multi-agency team (MAT). The perceived barriers to, and facilitators of, effective multi-agency working are explored in relation to their potential impact upon the process of engaging service users in change. The actions that take place within a MAT are analysed from the systemic perspective of sociocultural activity theory (AT), and supported by examples drawn from behaviour and education support teams (BESTs). The implications for professional practice are discussed.     

Competition and reform of the New Zealand tertiary education sector

The purpose of this paper is to use an historical approach to examine the changing nature, size and diversification of education and training in New Zealand. In particular, attention will be concentrated on the impact of the introduction of competition into the New Zealand tertiary education industry since 1989. It will examine the relationship between the various tertiary education institutions as well as the relationship between these institutions and the demands of both students and industry.     

‘It’s a big ask when your job is to teach children to read,write and to count’: the experiences of school staff in early help and child protection

Considers the experiences of designated safeguarding staff in primary aged schools (4–11 years). The study used semi-structured interviews to explore with professionals their experiences of multi-agency working to safeguard children, of factors in making decisions around reporting concerns to statutory social work services and their role in delivering early help services in one region of the U.K. Professionals raised concerns about their understanding of decisions made by social workers, but nevertheless said that these decisions affected their future reporting of safeguarding concerns. Professionals raised concern about how current safeguarding processes triage concerns around neglect, and as the effect was cumulative, felt that it could be minimised or overlooked.     

Embedding mental health support in schools: learning from the Targeted Mental Health in Schools (TaMHS) national evaluation

The Targeted Mental Health in Schools (TaMHS) programme was a nationwide initiative that funded mental health provision in schools for pupils at risk of or already experiencing mental health problems. The implementation, impact and experience of this programme was evaluated using quantitative and qualitative methodology involving three main studies: (1) a 1-year RCT involving 8658 8–10 year olds and 6583 11–13 year olds, (2) a 3-year longitudinal study involving 3346 8–10 year olds and 2647 11–13 year olds and (3) qualitative interviews with 26 TaMHS workers, 31 school staff, 15 parents and 60 pupils. The RCT demonstrated that TaMHS led to reductions in behaviour problems but not emotional problems for 8–10 year olds. No impact was found for 11–13 year olds. The effects on behaviour problems in primary school were enhanced by the provision of evidence based self-help materials, but not by other area level support. The longitudinal study found information giving and good inter-agency working correlated with more positive outcomes for behavioural problems in secondary schools. The qualitative findings indicated that TaMHS was well received by all groups, though challenges to its implementation were noted. Overall, findings indicate the utility of targeted mental health provision in schools, particularly in primary settings. The implications for implementation are discussed.     

The swinging of a pendulum

This paper reports on the findings of a funded research project that explores the implementation of the Every Child Matters (ECM) agenda within the Greater Merseyside area. The research team explore how primary schools and external agencies are currently working together to deliver this agenda in order to highlight areas of good practice as well as potential sites of conflict. The aim is to develop an effective response to the challenges currently faced by schools and other agencies in meeting the requirements of the principles underpinning the ECM agenda. The research project implemented a mixed-method case-study approach, using questionnaires, policy documentation and stakeholder interviews as data sources. Responses were elicited from members of school staff, parents and professionals from the education welfare, health and social services to gauge their perceptions of how well they felt schools and agencies were responding to the challenges of implementing the ECM agenda. There is strong evidence of effective multi-agency working, particularly in relation to children who are ‘at risk’ or have special educational needs, and in terms of contributions to the curriculum and life of the school for all pupils. There are also clearly identified areas for further development, for example on shared operational frameworks. There are also concerns that poor resourcing and a lack of practical support could hamper the embedding of reforms.     

Pupil absenteeism and the educational psychologist

From a review of the literature, it is concluded that (i) each form of pupil absenteeism relates to a heterogeneous group of children; (ii) because of such heterogeneity, those who are involved in assessment and intervention in relation to pupil absenteeism are faced with a demanding task; (iii) as a consequence of their education and training, educational psychologists (EPs) have the appropriate knowledge and skills for dealing with pupil absenteeism at both the individual and group level; (iv) with respect to dealing with pupil absenteeism, EPs could make and have made a contribution; (v) EPs have the necessary experience of working at a multi-agency level and, in connection with pupil absenteeism, have worked not only with the children and their parents but also at both whole school and multi-agency levels; and (vi) EPs have already demonstrated in the literature that they have much to offer in this important and demanding area.     

Integrated early years services: a thematic literature review

This article reports on the findings of a thematic review of research literature about integrated early years services (IEYS) [1995–2012]. Four themes are discussed: broad support for IEYS; critiques of claims about IEYS; a focus on inter-professional practice; and the challenge of evaluating IEYS. The article concludes with reflections concerning how the evidence base for IEYS could be strengthened.     

What are “Complex Case Discussions” and how do they impact on key-workers?

Previous research has not focussed on defining the abstract, transferable processes which make ongoing consultation successful. This study aimed to explore and define the nature and impact of weekly consultations, or “Complex Case Discussions” (CCDs), with key-workers from two family intervention projects which were facilitated by educational psychologists (EPs) within one local authority (LA). Semi-structured interviews were carried out with key-workers. These were first transcribed and then analysed using thematic analysis. The themes identified fell into three overarching themes: “Process”, “People” and “Impact”. CCDs may lead to a quicker turnaround of families and to more sustainable changes. The key, transferable processes which make CCDs successful and valuable were identified as: time, hypothesising, a tailored approach and questioning assumptions. Due to the small-scale nature of this study, future research may look to apply these principles more widely and evaluate the impact of doing so.