Decoding digital transformational outsourcing: The role of service providers’ capabilities

The business process outsourcing industry has got disrupted, first by the significant shift in value creation activities from the clients to the service providers, and second by pervasive digital penetration, resulting in the emergence of Digital Transformational Outsourcing (DTO). Service providers now play a more significant role, making their capabilities important. In the new context, service providers require a uniquely different set of dynamic capabilities to handle end-to-end business functions on behalf of their clients while delivering digital value propositions.We study 26 of the largest global business process outsourcing providers to conceptualise and identify six dynamic capabilities of service providers salient in the new context, i.e., consultative, orchestration, insights, network management, knowledge access, and standardisation. Interviews conducted with industry experts provided evidence in support of the identified dynamic capabilities. A novel firm capability dataset was created using secondary data, and using fuzzy-set Qualitative Comparative Analysis (fsQCA), we identify configurations for high and low performance and find them to vary by the firm's broad/narrow scope.     

Cross-company customer churn prediction in telecommunication: A comparison of data transformation methods

Cross-Company Churn Prediction (CCCP) is a domain of research where one company (target) is lacking enough data and can use data from another company (source) to predict customer churn successfully. To support CCCP, the cross-company data is usually transformed to a set of similar normal distribution of target company data prior to building a CCCP model. However, it is still unclear which data transformation method is most effective in CCCP. Also, the impact of data transformation methods on CCCP model performance using different classifiers have not been comprehensively explored in the telecommunication sector. In this study, we devised a model for CCCP using data transformation methods (i.e., log, z-score, rank and box-cox) and presented not only an extensive comparison to validate the impact of these transformation methods in CCCP, but also evaluated the performance of underlying baseline classifiers (i.e., Naive Bayes (NB), K-Nearest Neighbour (KNN), Gradient Boosted Tree (GBT), Single Rule Induction (SRI) and Deep learner Neural net (DP)) for customer churn prediction in telecommunication sector using the above mentioned data transformation methods. We performed experiments on publicly available datasets related to the telecommunication sector. The results demonstrated that most of the data transformation methods (e.g., log, rank, and box-cox) improve the performance of CCCP significantly. However, the Z-Score data transformation method could not achieve better results as compared to the rest of the data transformation methods in this study. Moreover, it is also investigated that the CCCP model based on NB outperform on transformed data and DP, KNN and GBT performed on the average, while SRI classifier did not show significant results in term of the commonly used evaluation measures (i.e., probability of detection, probability of false alarm, area under the curve and g-mean).     

论大众竞技运动与精英竞技运动的协调发展

体育与竞技运动是两个不同的概念 ,两者都有普及与提高的问题 ,精英竞技运动的发展不是建立在大众体育和学校体育的基础之上的 ,其发展的基础是竞技运动在全社会的普及。传统的认识存在许多缺陷 ,导致在实践中产生很多偏差。讨论了大众竞技运动与精英竞技运动的异同 ,分析了西方国家管理与发展竞技运动的模式、中国发展竞技运动成功的经验及存在的问题 ,说明了应如何理解所谓大众竞技运动与精英竞技运动协调发展的问题 ,最后从 5个方面探讨了大众竞技运动与精英竞技运动协调发展的基本对策。     

正交变换在积分中的应用

利用正交变换,在重积分、曲面积分中处理积分的变数替换。     

浅析师生互动式营销案例教学法

现代经济社会所要求的人才培养的目标是具有创新思维、创新能力的新一代创造型人才,而以学生为中心的教学模式无疑是达到这一目标的有效途径。本文通过对各类企业典型案例的深入分析,使学生既能牢固地掌握所学的基础理论知识,又能针对具体企业、具体问题作出自己的判断,提出具有个性化的分析诊断以及营销管理对策,这对于培养具有创新观念的新型人才意义深远。     

知识经济背景下科技期刊的变革与编辑的转型

论述知识经济时代科技期刊及其生存空间的变革，为适应这种变革，科技期刊编辑应尽快转型，包括思想观念的转型，知识结构的转型，编辑职能和工作方式的转型，以及编辑社会角色的转型。     

倒装结构的语篇衔接力

以韩礼德与哈桑的衔接理论为理论框架,以多年来积累的倒装结构的例子为语料,对英语中的倒装结构进行了详细的考察,发现该结构在语篇中发挥着巨大的衔接力,可以完成句内、句际、段落间乃至小节间的衔接;同时探讨了倒装结构在发挥衔接作用时所借助的形式各异的衔接手段。     

广西电大远程教育网络系统改造与应用设想

网络发展日新月异,网络上的新设备、新技术、新应用层出不穷,出现了许多新的组网方式。电大网络的数据量、用户量和访问量的迅速增大,对网络技术和网络平台提出了更高的要求。广西电大原有的组网方式太复杂,维护困难,运行成本高。因此,在体现其低资费、高效率和电大可持续发展的前提下,必须对电大网络进行重新构建。本文主要阐述全区电大网络改建和应用的初步设想。     

谈我国体育体系的根本性大变革

党的十六届三中全会的“决定”中提出，我国体育要脱开同卫生事业的历史性联合，转入文化范畴，这就表明体育的本质功能和根本任务的根本变化，也标志着体育体系的大革变，有其重要意义，其间当然存在许多理论和实践问题，需要我们认真探讨。     

普通高校体育课程结构设计的理论构思

根据普通高校培养全面发展的复合型人才的方向,以及教育部在2002年8月颁布与实施的<全国普通高等学校体育课程教学指导纲要>(以下简称<纲要>)的精神,以培养学生"终身体育"观念和养成良好的"锻炼习惯"为突破口,以课程论、系统论和方法论的基本理论为依据,拟对体育课程结构概念的界定,对目前普通高校体育课程结构设置的各要素(课程类型、课程内容、课程比例等)存在的主要问题进行论述, 并全面分析普通高校体育课程结构设计的理论构思,为我国普通高校体育课程改革提供依据.