Decoding digital transformational outsourcing: The role of service providers’ capabilities

The business process outsourcing industry has got disrupted, first by the significant shift in value creation activities from the clients to the service providers, and second by pervasive digital penetration, resulting in the emergence of Digital Transformational Outsourcing (DTO). Service providers now play a more significant role, making their capabilities important. In the new context, service providers require a uniquely different set of dynamic capabilities to handle end-to-end business functions on behalf of their clients while delivering digital value propositions.We study 26 of the largest global business process outsourcing providers to conceptualise and identify six dynamic capabilities of service providers salient in the new context, i.e., consultative, orchestration, insights, network management, knowledge access, and standardisation. Interviews conducted with industry experts provided evidence in support of the identified dynamic capabilities. A novel firm capability dataset was created using secondary data, and using fuzzy-set Qualitative Comparative Analysis (fsQCA), we identify configurations for high and low performance and find them to vary by the firm's broad/narrow scope.     

Cross-company customer churn prediction in telecommunication: A comparison of data transformation methods

Cross-Company Churn Prediction (CCCP) is a domain of research where one company (target) is lacking enough data and can use data from another company (source) to predict customer churn successfully. To support CCCP, the cross-company data is usually transformed to a set of similar normal distribution of target company data prior to building a CCCP model. However, it is still unclear which data transformation method is most effective in CCCP. Also, the impact of data transformation methods on CCCP model performance using different classifiers have not been comprehensively explored in the telecommunication sector. In this study, we devised a model for CCCP using data transformation methods (i.e., log, z-score, rank and box-cox) and presented not only an extensive comparison to validate the impact of these transformation methods in CCCP, but also evaluated the performance of underlying baseline classifiers (i.e., Naive Bayes (NB), K-Nearest Neighbour (KNN), Gradient Boosted Tree (GBT), Single Rule Induction (SRI) and Deep learner Neural net (DP)) for customer churn prediction in telecommunication sector using the above mentioned data transformation methods. We performed experiments on publicly available datasets related to the telecommunication sector. The results demonstrated that most of the data transformation methods (e.g., log, rank, and box-cox) improve the performance of CCCP significantly. However, the Z-Score data transformation method could not achieve better results as compared to the rest of the data transformation methods in this study. Moreover, it is also investigated that the CCCP model based on NB outperform on transformed data and DP, KNN and GBT performed on the average, while SRI classifier did not show significant results in term of the commonly used evaluation measures (i.e., probability of detection, probability of false alarm, area under the curve and g-mean).     

体育教育专业学生英语学习方式调查研究

报告了对沈阳体育学院体育教育专业学生外语学习方式倾向的调查研究,并以问卷为研究工具。运用定量研究方法,分析了个体差异如性别、外语水平等对学生学习方式倾向的影响。结果显示学生喜欢多种外语学习方式,外语成绩优、差学生6种学习方式均无显著差异,男生比女生更喜欢听觉学习,女生比男生更喜欢视觉学习。据此提出外语教师应根据学生的认知特点灵活运用各种教学方式,并指导学生调整和扩展多种学习风格以促进教与学的协调发展。     

论大众竞技运动与精英竞技运动的协调发展

体育与竞技运动是两个不同的概念 ,两者都有普及与提高的问题 ,精英竞技运动的发展不是建立在大众体育和学校体育的基础之上的 ,其发展的基础是竞技运动在全社会的普及。传统的认识存在许多缺陷 ,导致在实践中产生很多偏差。讨论了大众竞技运动与精英竞技运动的异同 ,分析了西方国家管理与发展竞技运动的模式、中国发展竞技运动成功的经验及存在的问题 ,说明了应如何理解所谓大众竞技运动与精英竞技运动协调发展的问题 ,最后从 5个方面探讨了大众竞技运动与精英竞技运动协调发展的基本对策。     

正交变换在积分中的应用

利用正交变换,在重积分、曲面积分中处理积分的变数替换。     

从武术自身特性视角思考武术的推广模式

通过对武术本身特性及发展情况的研究,为武术在21世纪的发展提出了四种推广模式,即竞技武术推广模式、传统武术推广模式、武术职业化和商业化推广模式、武术养生健身推广模式。     

对新规则下直拍进攻型打法发展趋势的研究

直拍进攻型打法曾经是我国乒坛的主流打法,由于缺乏创新,在近10多年一直不太景气.但是,直拍进攻型打法有其特定的优势,具有很强的抗争能力,只要创新技术、加强实力,就能登上世界乒坛的最高峰;诚然,它自身的确也存在着很多问题,加上11分赛制和无遮挡发球的实行,必定会给这种打法带来一些影响(正负双方面).因此,在新形势下对直拍进攻型打法进行进一步的深入剖析和探讨,成为我国乒坛亟待解决的课题.通过对世界优秀男子直拍进攻型打法选手的技战术进行统计与分析,并走访乒乓界权威人士和有关专家,对新规则带来的一些问题和该打法今后的发展趋势进行深入分析与探讨,为进一步提高我国直拍进攻型打法的技术水平提供科学理论和参考依据.     

浅析师生互动式营销案例教学法

现代经济社会所要求的人才培养的目标是具有创新思维、创新能力的新一代创造型人才,而以学生为中心的教学模式无疑是达到这一目标的有效途径。本文通过对各类企业典型案例的深入分析,使学生既能牢固地掌握所学的基础理论知识,又能针对具体企业、具体问题作出自己的判断,提出具有个性化的分析诊断以及营销管理对策,这对于培养具有创新观念的新型人才意义深远。     

知识经济背景下科技期刊的变革与编辑的转型

论述知识经济时代科技期刊及其生存空间的变革，为适应这种变革，科技期刊编辑应尽快转型，包括思想观念的转型，知识结构的转型，编辑职能和工作方式的转型，以及编辑社会角色的转型。     

大学生生活方式及健康状况研究

当代大学生是本世纪初、中期的主要生力军,也是社会不同领域中各层次人才的主要来源.通过对高校大学生形态、机能、血红蛋白测试及从睡眠、视力、锻炼等生活方式的问卷调查,发现我院男大学生血红蛋白指数较高,营养状况较好,同时,还发现睡眠时间不够充分、近视患病率高等一些影响健康的不利因素.