Identifying the combinations of motivations and emotions for creating satisfied users in SNSs: An fsQCA approach

Social Networking Sites (SNSs) play an important role in our daily lives and the number of their users increases regularly. To understand how users can be satisfied in the complex digital environment of SNSs, this study examines how motivations and emotions combine with each other to explain high satisfaction. Users’ motivations comprise four attributes, entertainment, information, social-psychological, and convenience. Emotions are divided into their two main categories, that is positive and negative emotions. We draw on complexity and configuration theories, present a conceptual model along with propositions and perform a fuzzy-set qualitative comparative analysis (fsQCA). Through an empirically study with 582 SNSs users, we present eight combinations (configurations) of motivations and emotions that lead to high satisfaction, which highlight the role of high convenience, followed by entertainment and information motivations in being satisfied with SNSs. High satisfaction can be achieved both when positive and negative emotions are high and low, depending on how they combine users’ motivations. None of the factors are indispensable to explain high satisfaction on their own, instead they are insufficient but necessary parts of the causal combinations that explain high satisfaction. This study contributes in SNSs literature by extending current knowledge on how motivations and emotions combine to increase satisfaction, and by identifying specific patterns of users for whom these factors are important and influence greatly their satisfaction.     

数字经济背景下先进制造业数字化转型的组态路径研究——基于“技术－组织－环境”的理论框架

基于“技术－组织－环境”理论框架,构建先进制造业数字化转型驱动因素模型,运用模糊集定性比较分析方法对收集汇总的27份先进制造企业数据进行组态分析。研究发现：先进制造业数字化转型组态路径主要有四条,分别是技术－组织主导型、技术－组织－环境协同主导型、技术－组织主导环境协同型以及组织－环境主导型。在此基础上对比分析路径之间的异同,发现组态路径之间存在重叠路径并且某些要素之间存在潜在替代效应。     

Pathways to developing information technology-enabled capabilities in born-digital new ventures

Despite significant business opportunities made possible through advancements in technology, readily available digital technologies are often overlooked and not used by new ventures. To address this knowledge gap, this paper looks at the relationships between readily available digital technologies and born-digital new venture capabilities. We use an affordance lens to explore conditions in which born-digital new ventures interact with digital technologies to actualize digital affordances that facilitate the development of important capabilities. First, using the existing literature, we present a research model and its key elements. Then, using data on new ventures in a Canadian university incubator, we conduct fuzzy-set qualitative comparative analysis (fsQCA) and develop seven configurational research propositions as pathways to develop information technology-enabled organizational capabilities in new ventures. Using this retroductive approach, this research builds a context-specific middle-range theory that explains complex interactions between readily available digital technologies and new venture characteristics, where resources are provided by incubators in dynamic environments, to facilitate the development of ITOCs in the new ventures. We close by describing the study’s theoretical and practical implications.