对创建高职院校创新型学院办公室的几点思考——以惠州经济职业技术学院为例

高职院校办公室是整个学院的行政中枢,办公室工作水平的高低直接影响着学院的整体管理水平,影响着学院的可持续发展。本文依据惠州经济职业技术学院办公室的实际情况,对创建高职院校创新型学院办公室进行了分析,并提出了提高人员素质、转变服务模式、实施意识创新、思路创新、方法创新等建议。     

Lessons from new experiences in extension in West Africa: Management advice for family farms and farmers' governance

The emergence of Management Advice for Family Farms in West Africa is closely related to the increased integration of farmers into an open market economy. This is creating a strong demand from farmers for advisory support services, focusing on management of the farm. With the gradual withdrawal of the State from extension services delivery, a stimulating context exists for reviewing approaches and systems of support delivery facilities for producers. In response to these developments, several experiments based on the concepts of Management Advice for Family Farms are going on in West Africa. Beyond a variety of objectives and implementation procedures analysed in this paper, common features and a considerable degree of consensus on concepts emerge. Strengthening the producers' capacity for assessment, decision-making, and management of their farms is a common objective. Differences exist between procedures for delivery of advice, methods, tools used, and emphasis put on different aspects of management. All experiments stress the importance of training, enhancing group dynamics, and individual learning. They are all farmer and farm family targeted. Expression of farmers' objectives, needs, and demands is essential. Advice is based on data gathering and assessment by the farmers themselves. From mere technicians, extension workers become advisors and facilitators. In all cases, Farmers' Organisations are involved in governing the delivery services, though at different degrees. In several cases priority is given towards strengthening farmers' capacity in the management of delivery at both local and global levels. Significant improvements in farm performances have been reported. Cost sharing is generally accepted, but insufficient to cover all costs. However, to reach sustainability for farmers' driven and governed advice delivery services, innovative agricultural policies, and public finance are needed.     

Psychological traits and loyalty intentions towards e-Government services

Purpose

Having been rated the world's leader in e-Government Readiness in 2002, 2004, and 2005, Taiwan sought to capitalize on its experience in e-Government implementation by launching, in 2007, a new Government-to-Citizen service entitled “e-Housekeeper”. The success of this service has since then become an important focus for practitioners.

Methodology

The reported research utilizes a psychological approach that is different from the classical models that dominate the existing literature, by examining how citizens’ adaptive–innovative cognitive styles and involvement jointly influence their loyalty intentions towards e-Housekeeper. The style/involvement model is tested by means of information from a sample of 206 Taiwan citizens.

Findings

While innovators initiated e-Housekeeper significantly earlier than others, their usage did not last for long. In contrast, more-involved citizens have shown higher loyalty intentions. More specifically, a combination of decision-making style and involvement significantly influences both when citizens try the service and whether they continue to use it: more-involved adaptors reported the strongest loyalty intentions.

Originality/value

Practical implications of the findings for the style/involvement model are suggested in the context of enhancing the strategic performance of e-Government services. The value of the style/involvement model is enhanced as a social scientific approach to the analysis of consumer innovation.     

Customer participation and new product performance: Towards the understanding of the mechanisms and key contingencies

In a study of 243 firms of varying sizes across 14 different industries, we investigate the effect of customer participation on new product development performance. We confirm that overall customer participation is positively related to new product development performance and that the effect is mediated by innovativeness. We also demonstrate that these effects are contingent upon absorptive capacity of the firm in question such that firms with high absorptive capacity stand to gain more from engaging their customers in new product development than firms with low absorptive capacity, especially at the later stages of the NPD process. The results are robust to alternative estimation techniques, measures employed to operationalize key concepts, and the industrial makeup of the sample. Post hoc analyses provide non-trivial managerial implications for the decision makers at the firm level.     

The fog of innovation: Innovativeness and deviance in developing new clinical testing equipment

Even when innovators know they are working with a potential breakthrough innovation, they face formidable difficulties in assessing the exact ways it will be innovative as well as deviant in regard to extant systems, business and practices. This finding emerges from our case study that spans the 40-year history of an ongoing and by now potentially radical innovation in automated and miniaturized liquid processing. We analyze the changes in the system-to-be and its relationship to its future contexts throughout this period and show how the developers were able to reliably predict technical compatibility, the outcome, the interface points and effects towards the intended environment only some distance ahead. This ‘fog of innovation’ presents a management challenge not duly met by instruments available in innovation literature.     

The path to mobile shopping compatibility

The mobile technology involves an unexplored world of doing business and consumer behavioral change that constitutes a revolution in the application of technologies to marketing. A key factor in the adoption of mobile commerce is the compatibility that the consumer perceives with his/her life. Given that the research on compatibility with mobile purchases made so far treats it as an antecedent of adoption, this pioneer research studies the influencing role of two more personal factors (self-efficacy and innovativeness) and two factors more related to the shopping (involvement and perceived entertainment). The model was tested using PLS with information from 583 Mexican mobile buyers. Our results show a positive effect of innovativeness, involvement and perceived entertainment on compatibility. On the contrary, self-efficacy does not seem to influence the perception of compatibility of mobile shopping with consumer life. This work has important implications for the practice of professionals dedicated to mobile commerce.     

教师素质是决定“案例教学”成败的关键

知识经济的到来，对高等院校的教师素质提出了更高的要求。高等院校是培养人才的主要基地，能培养出合格的、有用的、富有创新能力的人才，关键在于教师的素质。而能否实施案例教学是教师的基本素质之一，也是培养富有创新能力人才的重要举措。     

Determining factors in the adoption and recommendation of mobile wallet services in India: Analysis of the effect of innovativeness,stress to use and social influence

Potential for the use of mobile wallet is enormous and it is drawing attention as an alternative mode of payment worldwide. The present research aims to provide important insights into the TAM (Technology Acceptance Model) and UTAUT2 (Unified Theory of Acceptance and Use of Technology) models. This study develops a conceptual model to determine the most significant factors influencing user's intention, perceived satisfaction and recommendation to use mobile wallet. The research model included 206 responses from an online and manual survey in India. Our study tested the moderating effect of innovativeness, stress to use and social influence on user's perceived satisfaction and recommendation to use mobile wallet services. We found that ease of use, usefulness, perceived risk, attitude, to have significant effect on user's intention, which further influenced user's perceived satisfaction and recommendation to use mobile wallet services. We also determined the significant moderating effect of stress to use and social influence on user's perceived satisfaction and recommendation to mobile wallet services. This study provides an integrated framework for academicians to measure the moderating effect of psychological, social and risk factors on technology acceptance. It can also help practitioners by identifying important factors affecting user's decision, which further affects user's perceived satisfaction and recommendation to use mobile wallet services.     

Lead users of business mobile services

This study examines characteristics that relate to lead userness in using business mobile services. From a large dataset of 2306 business decision-makers, the study identifies 205 lead users who are ahead of the majority in using business mobile services, while for the majority (n = 2101), business mobile services mainly supplement desktop and laptop computers. The authors test a binary logistic regression model in which individual technology readiness, sociodemographic variables, Internet use, and perceived importance of digital touchpoints predict lead userness in relation to business mobile services. The results show that job level is a highly significant predictor for lead userness in a work-related context, with senior management and entrepreneurs having the greatest likelihood for the use of business mobile services. Innovativeness and the perceived importance of mobile applications and social media also serve as positive predictors, while the perceived importance of websites and email result in a negative effect. The findings further suggest that the odds of being a lead user decrease by 2 percent per additional year of age, and that the odds of men is over 1.4 times greater than the odds of women.