Decoding digital transformational outsourcing: The role of service providers’ capabilities

The business process outsourcing industry has got disrupted, first by the significant shift in value creation activities from the clients to the service providers, and second by pervasive digital penetration, resulting in the emergence of Digital Transformational Outsourcing (DTO). Service providers now play a more significant role, making their capabilities important. In the new context, service providers require a uniquely different set of dynamic capabilities to handle end-to-end business functions on behalf of their clients while delivering digital value propositions.We study 26 of the largest global business process outsourcing providers to conceptualise and identify six dynamic capabilities of service providers salient in the new context, i.e., consultative, orchestration, insights, network management, knowledge access, and standardisation. Interviews conducted with industry experts provided evidence in support of the identified dynamic capabilities. A novel firm capability dataset was created using secondary data, and using fuzzy-set Qualitative Comparative Analysis (fsQCA), we identify configurations for high and low performance and find them to vary by the firm's broad/narrow scope.     

基于专利引用跨越度计量的两国间间接创新合作机会发现

[目的/意义] 两个国家间的创新合作机会有些是显性直接的，有些是潜在间接的。在此试图构建一种计量和分析专利引用关系的方法，用于发现两国间潜在的间接创新合作机会。[方法/过程] 全球价值链上不同环节专利之间的引用关系中，蕴含着相互衔接、配套的间接合作关系，而不同环节的专利通常具有不同的功能，即IPC存在一定跨越度。因此，设计"专利引用跨越度"指标及算法，用于计量和筛选专利引用网络中"引用跨越度"达到预设阈值的专利引用关系，作为发现间接创新合作机会的基础数据。以新加坡在中国获得授权的发明专利为样本，基于专利引用跨越度计量并配合人工解读和识别，发现中新两国间一系列的间接创新合作机会。[结果/结论] 基于专利引用跨越度计量的两国间间接创新合作机会发现的方法，被实验检验为有效。     

Cross-company customer churn prediction in telecommunication: A comparison of data transformation methods

Cross-Company Churn Prediction (CCCP) is a domain of research where one company (target) is lacking enough data and can use data from another company (source) to predict customer churn successfully. To support CCCP, the cross-company data is usually transformed to a set of similar normal distribution of target company data prior to building a CCCP model. However, it is still unclear which data transformation method is most effective in CCCP. Also, the impact of data transformation methods on CCCP model performance using different classifiers have not been comprehensively explored in the telecommunication sector. In this study, we devised a model for CCCP using data transformation methods (i.e., log, z-score, rank and box-cox) and presented not only an extensive comparison to validate the impact of these transformation methods in CCCP, but also evaluated the performance of underlying baseline classifiers (i.e., Naive Bayes (NB), K-Nearest Neighbour (KNN), Gradient Boosted Tree (GBT), Single Rule Induction (SRI) and Deep learner Neural net (DP)) for customer churn prediction in telecommunication sector using the above mentioned data transformation methods. We performed experiments on publicly available datasets related to the telecommunication sector. The results demonstrated that most of the data transformation methods (e.g., log, rank, and box-cox) improve the performance of CCCP significantly. However, the Z-Score data transformation method could not achieve better results as compared to the rest of the data transformation methods in this study. Moreover, it is also investigated that the CCCP model based on NB outperform on transformed data and DP, KNN and GBT performed on the average, while SRI classifier did not show significant results in term of the commonly used evaluation measures (i.e., probability of detection, probability of false alarm, area under the curve and g-mean).     

The balancing act of social enterprise: An IT emergence perspective

The significance of IT in the context of non-digital social enterprises (SEs) and its influence on the viability of such SEs have been less studied themes in information systems research. In the era of ubiquitous IT, SEs have increasing pressures to cope with the ever-dynamic technological domain while balancing their dual objectives. Data from a single revelatory case of Jaipur Rugs (JR), an SE situated in a developing country context (India), is used to fathom the peculiarities of the SE context with a focus on the sociomaterial phenomena of IT emergence. Using the three fundamental notions of sociomateriality theory (relationality, performativity, and practice) this interpretive study understands the mechanisms underlying the SE’s attempt to balance its financial and social sustainability objectives. Through the innovative use of IT, the SE establishes and maintains shared value, yielding stability and efficiency to the business (financial viability) while simultaneously ensuring scalability and effectiveness of their social impact. This study strengthens the perspective of IT as an emergent phenomenon situated in sociomaterial practices and fills a gap in organizational literature by examining such phenomenon in the rich context of SEs where achieving the balance between dual goals is increasingly dependent on non-human (IT) agents.     

Professional knowledge or motivation? Investigating the role of teachers’ expertise on the quality of technology-enhanced lesson plans

In an expertise study with 94 mathematics teachers varying in their relative teacher expertise (i.e., student teachers, trainee teachers, in-service teachers), we examined effects of teachers' professional knowledge and motivational beliefs on their ability to integrate technology within a lesson plan scenario. Therefore, we assessed teachers' professional knowledge (i.e., content knowledge, pedagogical content knowledge, technological knowledge), and their motivational beliefs (i.e., self-efficacy, utility-value). Furthermore, teachers were asked to develop a lesson plan for introducing the Pythagorean theorem to secondary students. Lesson plans by advanced teachers (i.e., trainee teachers, in-service teachers) comprised higher levels of instructional quality and technology exploitation than the ones of novice teachers (i.e., pre-service teachers). The effect of expertise was mediated by teachers' perceived utility-value of educational technology, but not by their professional knowledge. These findings suggest that teachers’ motivational beliefs play a crucial role for effectively applying technology in mathematics instruction.     

科学解释在知识创新中的作用

科学解释是科学家用科学规律来消解自然之谜的知识创新活动，它在知识创新中的作用表现在：第一，科学解释具有预测未知现象的存在中未来事态发展趋势的功能；第二，它在建构新颖理论体系的过程中起着特别重要的作用。     

小于通气阈强度运动对脑电地形图影响的研究

对体育系男学生(20名)在安静状态、小于通气阈强度负荷运动后即刻1min的脑电变化进行测试得出结论：小于通气阈强度运动在一定程度上对大脑皮质产生影响，增进了大脑细胞新陈代谢强度，可改善大脑皮质神经元代谢能力，可改善和提高脑皮层神经细胞工作能力。     

三种强度运动对脑电地形图影响的比较研究

采用实验研究方法，对体育系男学生(20名)在安静状态、小于通气阈强度、通气阈强度、大于通气阈强度负荷后即刻1min的脑电变化进行测试。结论：通气阈强度运动在一定程度上对大脑皮质产生影响，增进了大脑细胞新陈代谢强度，可改善大脑皮质神经元代谢能力，使其产生复杂的生理效应和训练效应，对脑皮层神经细胞工作能力的改善和提高很显著；大于通气阈强度运动后易使中枢神经细胞产生疲劳。     

对我国企业体育目前的现状、不足和发展趋势的研究

通过分析我国目前企业体育在市场经济制度下存在的不足 ,找出原因。借鉴国外企业体育的发展过程 ,从而得知职工体育俱乐部是我国企业体育的必然发展趋势。     

国内数字图书馆建设的反思

在调查咨询的基础上,总结目前我国数字图书馆发展中存在的问题,探讨问题产生的原因并提出解决办法。