Decoding digital transformational outsourcing: The role of service providers’ capabilities

The business process outsourcing industry has got disrupted, first by the significant shift in value creation activities from the clients to the service providers, and second by pervasive digital penetration, resulting in the emergence of Digital Transformational Outsourcing (DTO). Service providers now play a more significant role, making their capabilities important. In the new context, service providers require a uniquely different set of dynamic capabilities to handle end-to-end business functions on behalf of their clients while delivering digital value propositions.We study 26 of the largest global business process outsourcing providers to conceptualise and identify six dynamic capabilities of service providers salient in the new context, i.e., consultative, orchestration, insights, network management, knowledge access, and standardisation. Interviews conducted with industry experts provided evidence in support of the identified dynamic capabilities. A novel firm capability dataset was created using secondary data, and using fuzzy-set Qualitative Comparative Analysis (fsQCA), we identify configurations for high and low performance and find them to vary by the firm's broad/narrow scope.     

下一代图书馆系统平台的实践与思考

[目的/意义]大数据与人工智能等技术为图书馆智慧服务带来机遇与挑战，图书馆新系统平台建设刻不容缓。旨在探讨下一代图书馆系统平台发展现状及对策，为建设一流高校智慧图书馆提供实践案例与参考依据。[方法/过程]梳理图书馆系统平台发展脉络，在盘点现有的国内外下一代图书馆系统平台的研究与实践的基础上，以南京大学为例，探索图书馆新系统平台的建设方案。[结果/结论]智慧图书馆将通过建设一体化电子资源管理平台并打造NLSP，提升图书馆资源管控和知识服务水平，构建开放共享的智慧图书馆服务体系。     

中国竞技体育人力资源相关问题探讨

对竞技体育人力资源的概念、特点等问题进行了探讨：研究表明，竞技体育人力资源是指竞技体育发展所需人员的现实及潜在禀赋的总和。处于不同层次、不同领域的众多人员组成了竞技体育人力资源系统：竞技人力资源具有稀缺性、目标性、整体性及调控性等特点.     

校园网管理信息系统中ASP技术应用

校园网络系统在学校的教学和管理工作中发挥着越来越重要的作用,本文从当前Internet/Intranet及MIS系统的发展出发,在比较当前流行的数据存取及信息处理技术基础上,阐述TASP的作用与优点及其在校园网信息处理中的应用。     

网络信息资源建设的问题及管理探讨

网络信息资源是网络环境下图书馆信息资源的重要组成部分。本文探讨了信息资源建设的有关理论和图书馆信息资源建设中存在的问题，以及对网络信息资源管理模式、手段和要求方面进行讨论。     

我国城市化进程与家庭体育发展的探讨

在对城市家庭体育的内涵和内容与作用阐述的基础上，提出我国家庭体育发展的思路：加强城市家庭体育宣传；加大社区体育和家庭体育投资；加强学区体育建设；构建城市家庭体育服务中心。     

防火墙软件实现原理--利用Winsock2 SPI截获网络封报

本文详细讨论了在Windows界面下通过Winsock2 SPI实现软件防火墙的技术原理和方法，并给出一段示意代码。     

中国数字图书馆试验基地的实例

本文主要描述数字图书馆的概念和特征，以及中国数字图书馆的实例－－上海交通大学数字图书馆试验基地的建设目标、建设内容、网络结构以及进行跨语种、跨平台的检索和采用的一些标准和工具。在2001年试验基地建成后，将拥有大约17B的文献信息资源数据，它将成为中国乃至全数字图书馆的重要文献资源节点之一。     

职业体育俱乐部运动员人力资源价值计量研究

采用文献资料调研和专家咨询法,根据微观经济学理论,运用人力资源会计中关于人力资源价值计量的货币性和非货币性方法,从成本与新增价值角度出发,对职业体育俱乐部的运动员人力资源价值计量模式进行研究。研究结果构建了运动员人力资源当期群体、当期个体、绩效、分配、未来群体、未来个体等6种价值计量模式,为职业体育俱乐部的人力资源管理提供依据。     

Measuring Search Engine Quality

The effectiveness of twenty public search engines is evaluated using TREC-inspired methods and a set of 54 queries taken from real Web search logs. The World Wide Web is taken as the test collection and a combination of crawler and text retrieval system is evaluated. The engines are compared on a range of measures derivable from binary relevance judgments of the first seven live results returned. Statistical testing reveals a significant difference between engines and high intercorrelations between measures. Surprisingly, given the dynamic nature of the Web and the time elapsed, there is also a high correlation between results of this study and a previous study by Gordon and Pathak. For nearly all engines, there is a gradual decline in precision at increasing cutoff after some initial fluctuation. Performance of the engines as a group is found to be inferior to the group of participants in the TREC-8 Large Web task, although the best engines approach the median of those systems. Shortcomings of current Web search evaluation methodology are identified and recommendations are made for future improvements. In particular, the present study and its predecessors deal with queries which are assumed to derive from a need to find a selection of documents relevant to a topic. By contrast, real Web search reflects a range of other information need types which require different judging and different measures.