The Horizon Model: Human Process Improvement Model from 30,000 Feet to Below Sea Level

Incorporating macro‐ to micro‐levels of an organization, the horizon model is introduced in this article as a practical tool for organizational performance and process improvement. The horizon model is based on existing theories and models in the human performance technology and the human performance improvement industries. Application of this model is demonstrated by a real‐life example with the City Club of Boise and illustrates when, where, and how the horizon model can be used to improve performance.