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高校图书馆员与读者的有效沟通探析
引用本文:周明.高校图书馆员与读者的有效沟通探析[J].图书馆论坛,2008(2):111-112.
作者姓名:周明
作者单位:华南师范大学图书馆,广东广州 510631
摘    要:通过分析指出馆员的职业素养、馆员与读者掌握的信息不对称和读者的心理状态等方面影响了图书馆员与读者之沟通,提出通过拓宽沟通渠道,扩大沟通范围,使馆员与读者进行有效沟通。

关 键 词:高校图书馆  图书馆员  读者工作  有效沟通

An Exploration to the Effective Communication between College Librarian and Readers
ZHOU Ming.An Exploration to the Effective Communication between College Librarian and Readers[J].Library Tribune,2008(2):111-112.
Authors:ZHOU Ming
Institution:ZHOU Ming (South China Normal University Library,Guangzhou 510631,China)
Abstract:It analyzes how the communication between librarians and readers is affected by the professional literate of the librarians,the information inequality via librarians and readers,and the metal conditions of the readers,it also puts forward that the communication would be improved by enlarging or extending the communication channels.
Keywords:college library  librarian  reader's service  effective communication  
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