When enough is too much: Communication apprehension and employee information experiences |
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| Authors: | Heidi Bartoo Patricia M Sias |
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| Institution: | 1. Graduate student, Edward R. Murrow School of Communication , Washington State University , Pullman, WA, 99164–2520;2. Associate Professor, Edward R. Murrow School of Communication , Washington State University , Pullman, WA, 99164–2520 |
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| Abstract: | This study examines the relationships between supervisor communication apprehension, employee communication apprehension, and employees' reports of information received from their supervisor. Results indicated that supervisor communication apprehension was negatively related to employees' reports of information received. Employee communication apprehension and employees' reports of information received from supervisors were not significantly related. Supervisor communication apprehension was negatively related to the information load reported by employees. Finally, a positive relationship was identified between employee communication apprehension and the information load reported by employees. |
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| Keywords: | communication apprehension information receiving information load workgroups supervisors employees |
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