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Consider This: A Comparison of Factors Contributing to Employees' Expressions of Dissent
Authors:Jeffrey W Kassing
Institution:1. Department of Communication Studies , Arizona State University , Phoenix, Arizona, USA jkassing@asu.edu
Abstract:In this study, full-time employees were surveyed to determine the degree to which different considerations factored into their decisions to express upward or lateral dissent. Employees rated considerations similarly when reportedly dissenting to either supervisors or coworkers, with organizational climate and organizational attachment considerations being comparatively stronger than concerns associated with being perceived as adversarial and experiencing retaliation. A comparison across types of dissent revealed that organizational climate, organizational attachment, and adversarial perception/retaliation were more important considerations when employees expressed upward versus lateral dissent. Additionally, results suggested no significant differences in the way management and non-management employees weighed considerations when expressing dissent.
Keywords:Employee Dissent  Organizational Democracy  Organizational Participation  Superior-Subordinate Communication
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