| 基于IT的服务外包成功的关键影响因素的研究综述 |
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| 引用本文： | 谢刚,余翔. 基于IT的服务外包成功的关键影响因素的研究综述[J]. 科技管理研究, 2011, 0(3) |
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| 作者姓名： | 谢刚 余翔 |
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| 作者单位： | 1. 江苏大学工商管理学院,江苏镇江,2120132;东南大学经济管理学院,江苏南京
2. 东南大学经济管理学院,江苏南京 |
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| 摘 要： | 在整理大量文献的基础上,探讨外包成功衡量方式的研究,主要从外包关系质量、知识分享、能力和信息技术几个方面对影响因素进行总结,最后对未来的研究方向进行展望.
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| 关 键 词： | 外包成功 影响因素 外包关系 能力 |
Determinants of Business Process Outsourcing Success: a Literature Review |
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| XIE Gang,YU Xiang. Determinants of Business Process Outsourcing Success: a Literature Review[J]. Science and Technology Management Research, 2011, 0(3) |
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| Authors: | XIE Gang YU Xiang |
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| Affiliation: | XIE Gang,YU Xiang(School of Business Administration,Jiangsu University,Zhenjiang 21201,China,School of Economics and Management,Southeast University,Nanjing,Sichuan Road & Bridge LTD.,Chengdu,China) |
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| Abstract: | The paper reviews the measurement of outsourcing success and summarizes its influent factors,such as relationship,knowledge sharing,and competence.At last,the paper suggests possible directions for further research. |
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| Keywords: | outsourcing success influent factors relationship competence |
| 本文献已被 CNKI 万方数据 等数据库收录！ |
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