Bursar Accounts,Payroll Deduction,and Debt Collection: A Three-Channel Approach to Lost Item Reimbursement |
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Abstract: | ABSTRACT In 2003, Penn State Libraries implemented payroll deduction and collection agency programs to gain better control of accounts receivable. The author reports on the implementation processes and first year outcomes of the programs. She recommends careful consideration of several questions before implementing such measures. |
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Keywords: | Circulation collection agency credit bureau fines lost items payroll deduction stewardship Unique Management Services Inc |
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