| 平衡记分卡在图书馆中的应用 |
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| 引用本文： | 周军兰.平衡记分卡在图书馆中的应用[J].图书情报工作,2004,48(6):98-101. |
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| 作者姓名： | 周军兰 |
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| 作者单位： | 中国社会科学院研究生院图书馆, 北京 100102 |
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| 摘 要： | 平衡记分卡是赢利性组织采用的绩效评价工具。图书馆可借鉴此种方法的原理，将平衡记分卡设计为5个部分，即组织愿景、投入产出、读者服务、内部业务、学习与成长，并通过对这些指标的即期数据和未来期望数据的对比，明确图书馆发展的战略方向。
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| 关 键 词： | 平衡记分卡 绩效评估 图书馆管理 |
| 收稿时间： | 2003-10-17 |
The Application of Balanced Scerecards in Libraries |
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| Zhou Junlan
Library of Graduate School of the Chinese Academy of Social Sciences,Beijing.The Application of Balanced Scerecards in Libraries[J].Library and Information Service,2004,48(6):98-101. |
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| Authors: | Zhou Junlan
Library of Graduate School of the Chinese Academy of Social Sciences Beijing |
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| Institution: | Library of Graduate School of the Chinese Academy of Social Sciences, Beijing 100102 |
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| Abstract: | The traditional performance evaluation has a lot of shortcomings in libraries, but balanced scorecards can effectively resolve these problems. The balanced scorecard is composed of five parts, including the vision of the library, input/output, readers, internal business process and learning skills. By evaluating these indicators, libraries can obtain a clear developing orientation. |
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| Keywords: | balanced scorecard performance evaluation library management |
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