Evaluation of Guidance Services in Higher Education in Finland

The Finnish Higher Education Evaluation Council (FINHEEC) implemented an evaluation of guidance services in higher education in 2000–2001. Altogether 25 higher education institutions participated in the evaluation. This article describes the evaluation process, findings and recommendations. The aim is to show how an evaluation process can serve the development of guidance policies and practices at the institutional and national levels. Additionally, the article demonstrates the use of evaluation methodology as a means of enhancing communication between staff and students. This revised version was published online in July 2006 with corrections to the Cover Date.