A Self-Evaluation by Agencies Providing Residential Support Regarding Capacity to Support Persons with Disabilities and Challenging Behaviours

This study presents the findings of a survey in which agencies providing residential support to persons with disabilities reported their capacity to support persons with disabilities who present challenging behaviours. A total of 46 agencies completed the self-report; 62 were initially distributed. Summary variables were calculated for two independent measures, Organisational Stability and Administrative Leadership, and four dependent measures, Staff Structures, Staff Training, Measurements Systems, and Behavioural Systems. Agencies reported between 71% (Organisational Stability) and 83% (Administrative Leadership) of the features as present. The measures were all inter-correlated; Administrative Leadership was found to be more highly correlated with the dependent measures, and to better predict the dependent measures. Specific areas of low capacity were noted in all dependent measures, including features such as inadequate resources for behaviour support, reported by 40% of the responding agencies. Implications of the findings are presented for building agency capacity and community-based support of persons with disabilities.