Two Decades of Cumulative Microtraining in The Netherlands: An Overview

ABSTRACT

In addition to recent meta‐analyses, the goal of this article is to give a narrative review and a meta‐analysis of 20 studies into the effectiveness of communication skills training programs, using a cumulative microtraining format (CMT). The aims of all training programs are directed at increasing knowledge of social skills, extension of the behavior repertoire and change of experience of communication situations (reduction of anxiousness and improvement of self‐confidence). Four groups of trainees are included in the study: (1) students, (2) paraprofessionals, (3) clients with problems in living, (4) communication skill trainers. The results of our meta‐analysis are comparable with the results of other meta‐analyses. The strongest effect is found for knowledge, but the effects for behavior and experience are also substantial. Explanations for the strong effects are: (1) the careful analysis of communication situations before the development of the training programs; (2) the cumulative character of the programs.