Cross-channel information architecture for a world exposition |
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| Affiliation: | 1. University of Canberra, Australia;2. Jonkoping University, Sweden;1. Independent Scholar, Logistics Management Expert, Menemen, Izmir, Turkey;2. Department of Management, Istanbul Commerce University, Istanbul, Turkey;3. Business Administration, American University of the Middle East, Kuwait;4. Department of Industrial Engineering, Istanbul Technical University, Istanbul, Turkey;5. Department of Management Science and Information Systems, Oklahoma State University, Stillwater, OK, USA;1. Knowledge Management and Engineering Research Group, Universidade Atlântica, Fábrica da Pólvora de Barcarena, 2730-036 Barcarena, Portugal;2. Departamento de Engenharia Informática, Universidade de Coimbra, Pólo II - Pinhal de Marrocos, 3030-290 Coimbra, Portugal;3. Department of Science and Information Technology, Instituto Universitário de Lisboa (ISCTE-IUL), Lisboa, Portugal;1. Yeungnam University, Gyeongsan, South Korea;2. University of North Texas, Denton, TX, USA;1. Gerald D. Hines College of Architecture and Design, University of Houston, 4200 Elgin St., Houston, TX 77204-4000, USA;2. I3B, Universitat Politècnica de València, Camino de Vera s/n, 46010 Valencia, Spain;3. Institute of New Imaging Technologies, Universitat Jaume I, Castellón, Spain;1. University of North Carolina at Chapel Hill, 200 Manning Hall, Chapel Hill, NC 27599-3360, USA;2. Syracuse University, Hinds Hall 348, Syracuse, NY 13244-4100, USA;3. Kateryna Bondar International University of La Rioja Avenida de la Paz, 137, 26006, Logroño, Spain;4. Formerly of the Center for Technology and Innovation Management, CeTIM@ UniBw München, Werner-Heisenberg-Weg 39, 85577 Neubiberg, Germany;1. School of Business, Jiangnan University, China;2. Research Institute of Smart Senior Care, School of Information, Renmin University of China, China;3. School of Information Resources Management, Renmin University of China, China |
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| Abstract: | This paper reports an investigation and assessment of the digital information, provided via multiple channels, for the 2015 World Exposition (Expo) in Milan. Using emerging theoretical constructs in cross-channel information architecture as a lens, the researchers examined aspects of the digital information ecology that supported the Exposition event. This study focused, firstly, on how well information and its structure maintain a coherence that is useful and meaningful to its target audience across various technologies and platforms. Secondly, it attended to the means and mechanisms for moving from one information artefact to another and it comments on the ease with which global audiences traversed the multiple channels that formed the information environment of Expo 2015. |
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| Keywords: | Information architecture Cross-channel Information ecology Information artefact |
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