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Improving explanations of performance
Authors:Robert A. Cicerone
Affiliation:Performance Systems for Success, Overland Park, Kansas
Abstract:Articles published in this journal contain explanations of performance that are illusory and untenable when the concepts used to explain performance lack an observable, physical referent. This article presents a job aid that distinguishes between explanatory concepts that have observable, physical referents and those that do not. It also illustrates how to use the job aid.
Keywords:
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