新形势下医患纠纷成因分析及应对措施

目的：当前,医疗市场竞争日益加剧,但医疗纠纷也呈现急剧上升的势头,给医院和患者利益造成巨大损害,分析当前医疗纠纷产生的诸多因素,并提出针对性的解决措施,有利于有效维护医患双方权益,对于构建和谐医患关系具有积极作用。方法：本文从医院、社会、法律和患方四方面因素对医疗纠纷产生的原因进行深入分析,并结合行业特性,提出应对措施。结果：医患纠纷不断发生,产生的原因是多方面的,一方面是由于患者本身的原因以及法制环境、社会等因素,另一方面也体现出医院管理体系中存在薄弱环节。结论：具体分析医疗纠纷产生的根源,并提出应对措施,有助于有效减少医疗纠纷的发生,也有助于缓解医患紧张关系,构建和谐医院环境。

The Analysis and Response to the Causes of Patient Disputes under the New Situation

At present,the competition in medical market is increasing,hospitals are working hard to build the core competitiveness and the brand image.The level of The whole hospital＇s medical services and the quality of service steady improved.On the other hand,medical disputes have shown a sharp increase and caused enormous damage to the interests of patients and the hospital.Analyzing the factors of the current dispute and addressing specific measures will help to safeguard the rights and interests of both doctors and patients,and it has a positive effect on building of a harmonious relationship between doctors and patients.