Issues in the adoption of broadband-enabled learning

This paper presents one case of broadband‐enabled learning (BEL) involving geo‐culturally and organisationally diverse collaboration using music as the vehicle. Findings from five evaluations over a 15‐month period were considered in relation to issues of relative advantage, compatibility, complexity, trialability, and observability. Advantages included access to mentors, peers, and experts; support for cross‐cultural and linguistic collaboration, interaction, and exchanges; promotion of a more open classroom; and exposure to alternative and new experiences. Compatibility with existing practices was evident, however, cross‐cultural interaction presented difficulties as did synchronous communication across time zones and between institutions. BEL technologies are complex, however, users can develop a capacity to use the tools if provided with adequate support. Trialability is dependent on access to a high‐speed connection and equipment, multiple partners, development of technical expertise, and support. Use of videoconferencing and choice of subject area can enhance observability.