| Abstract: | The first part of this paper presents a theoretical framework which includes the independent and dependent variables that should be considered in studies designed to evaluate the effectiveness of cross-cultural training. Six kinds of training—general or specific, affective, cognitive or behavioral—plus self-insight training are considered. In addition, the quantity and timing of the training, and attributes of trainers and trainees are considered. The second part considers strategies for the evaluation of the effects of these independent variables. Controversies in evaluation research are reviewed to find out what can be learned from past experience that might be applicable to cross-cultural training. This review shows a trend toward the broadening of evaluation research, using many more dependent variables, with measurements obtained from many kinds of people. New methodologies that permit the incorporation of diverse points of view and a broad analysis of the effects of the training program are examined. Questions are also raised concerning who should have the information acquired during an evaluation study. Finally, the paper examines ethical problems that cannot be ignored by those evaluating cross-cultural training. |
